Account Manager, Hospitality Solutions Expert

4 weeks ago


Council of the City of Sydney, Australia Sabre Full time
{"title": "Account Manager, Hospitality Solutions", "description": "About the Role

Sabre is a technology company that powers the global travel industry. We create innovative solutions that drive growth and efficiency for our clients.

As an Account Manager, you will be the primary point of contact for our hotel clients, helping them maximize their use of our central reservation system (CRS) to drive revenue growth and improve operational efficiency.

Key Responsibilities
  1. Act as the primary point of contact for assigned hotel accounts, addressing inquiries, resolving issues, and retaining customers through renewals.
  2. Monitor account health and proactively seek opportunities for upselling and cross-selling additional services.
  3. Conduct needs assessments and deliver tailored presentations to showcase the benefits and ROI of potential solution upselling.
  4. Manage any new solution sales cycle from prospecting to closing, ensuring a smooth transition from sales to implementation.
  5. Collaborate with the marketing team to develop strategies and campaigns that resonate with hotel clients.
  6. Track sales activity and customer interactions in CRM software to ensure accurate reporting and forecasting.
Requirements
  • Bachelor's degree in business, hospitality management, or a related field.
  • 3+ years of experience in sales or account management, preferably within the hotel software or hospitality industry.
  • Proven track record of meeting or exceeding sales targets.
  • Familiarity with CRM systems and sales enablement tools.
  • Willingness to travel occasionally to meet clients or attend industry events.
About Sabre

Sabre is a technology company that powers the global travel industry. We create innovative solutions that drive growth and efficiency for our clients.

At Sabre, you'll have the opportunity to work on projects that make a real impact on the travel industry. You'll be part of a collaborative and innovative team that is dedicated to connecting people with moments that matter.

", "location": "Brisbane or Sydney, Australia"}

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