Hospitality Operations Manager

4 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time
Key Job Responsibilities

The ideal candidate will be responsible for managing the operational performance of a high-volume restaurant and bar environment, ensuring budgets are met and targets achieved. This includes leading the daily operations of teams, ensuring all elements that create a brilliant customer experience are delivered consistently, at the direction and guidance of the General Manager.

The Venue Manager will oversee recruitment and training of teams, including identifying and implementing development plans. They will also act as a leadership figure to uphold the standards of the Group and its values.

Required Skills and Qualifications

To be successful in this role, candidates must have:

  • A professional and principled approach to hospitality culture and management
  • At least 2 years of experience in a hospitality management role or 1 year of experience in multi-site management roles
  • Ability to meet key performance indicators and maintain budgetary targets
  • Proven forecasting experience
  • Strong leadership qualities
  • Exceptional time management, planning and organisational skills
  • Thorough understanding of effective delegation, with the ability to inspire and motivate teams of hospitality professionals
  • Cost reduction and optimisation skills and experience
  • Operational experience in and knowledge of above-market wine, beer, and cocktails
Benefits and Growth Opportunities

Candidates can expect:

  • Hands-on mentorship from seasoned hospitality operators
  • Inclusion in nationally-recognised training programs
  • Generous group-wide staff discounts across multiple venues
  • Support and assistance from a skilled and dynamic head office team
  • A competitive salary package, plus company-provided technology and phone plan
  • Participation in venue initiatives for creative solutions, with cash and bar tab prizes
Additional Details

The ideal candidate will be a hospitality management professional who is passionate about delivering exceptional customer experiences and driving business growth. They will be highly organized, with excellent communication and interpersonal skills, and a proven track record of success in a similar role.

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