Airport Customer Service Representative

1 month ago


Newcastle, New South Wales, Australia Cater Care Full time

We are seeking a skilled and customer-focused Airport Customer Service Representative to join our team at Newcastle Airport. As a key member of the Cater Care team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our passengers.

Key Responsibilities:

  • Prepare and serve coffee and food to customers
  • Take customer orders and operate the point of sale system
  • Run food and coffee to tables, maintaining a clean and efficient service
  • Maintain a clean and organized workspace, including clearing tables and cleaning dishes
  • Provide excellent customer service, offering knowledge on our menu and promotions

Salary: $45,000 - $55,000 per annum, depending on experience and qualifications.

About Cater Care:

Cater Care is a leading provider of airport hospitality services, dedicated to delivering exceptional customer experiences in a fast-paced and dynamic environment. We offer a range of opportunities for career growth and development, as well as a competitive salary and benefits package.

Requirements:

  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills
  • Able to work in a team environment and provide support to colleagues as needed
  • Flexible and able to adapt to changing situations and priorities

Benefits:

  • Ongoing training and development opportunities
  • A competitive salary and bonus structure
  • A range of employee discounts and benefits
  • A fun and supportive work environment


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