Security-Compliant Technical Solutions Specialist

5 days ago

Canberra, ACT, Australia beBeeExpertise Full time $180,000 - $210,000
Technical Account Manager Position OverviewThis senior-level role is responsible for fostering strong relationships with key government customers and ensuring the secure, compliant use of Dynatrace solutions.The ideal candidate will have a proven track record of delivering exceptional customer outcomes in high-security environments, balancing innovation with compliance.Job Description
  • Build and maintain trusted relationships with Australian Government agencies to maximize the secure and compliant use of Dynatrace solutions.
  • Ensure all engagements comply with Australian Government security, privacy, and data-handling requirements.

As a Senior Customer Success Engineer for the Australian Government sector, you will be responsible for:

  • Fostering strong post-sales relationships with strategic, complex, and high-value federal and state government customers.
  • Acting as a trusted technical advisor, ensuring secure, compliant, and value-driven deployment, adoption, and expansion of Dynatrace solutions to align with agency missions and operational objectives.
  • Directly supporting national priorities by enhancing system performance, resilience, and security posture, while collaborating with account teams to drive retention, renewals, and growth.
Required Skills and Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.
  • 4+ years of experience working with large enterprise customers, including executive-level stakeholders.
  • Demonstrated expertise in thought leadership, mentorship, and delivering exceptional customer outcomes.
  • Baseline Security Clearance (minimum) required; NV1/NV2 clearance highly regarded.
  • Exceptional written and verbal communication skills in English.
Benefits

Dynatrace offers a competitive compensation package designed to recognize and reward performance. You will work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.

Others

You will contribute to the creation of security-conscious best practice documentation and success plans, upholding Dynatrace's Core Values while meeting the specific demands of working in secure Australian Government environments.

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