Lead UX/UI Designer

1 month ago

Sydney, New South Wales, Australia Firesoft People Full time

About the Role

Firesoft People is a cutting-edge sports and entertainment business that combines sports and technology to deliver a unique, world-class football experience to fans. As a Lead UX/UI Designer, you will have the opportunity to join us in achieving our vision of uniting, entertaining, and growing football in Australia by developing and delivering a world-class user experience.

Key Responsibilities

  1. Define and manage the UX/UI process, from research and strategy to concept, design, and development, shaping the digital experience across our product ecosystem.
  2. Collaborate with product and analytics teams to create user experiences and features that drive user success and engagement, delivering exceptional experiences and ensuring our propositions are brought to life through engaging digital experiences.
  3. Work closely with cross-functional teams, including Product, Engineering, Marketing, and Content, to provide user research and designs that align with the objectives of our customers, products, and business, advocating for a user-centric approach and guiding our design thinking.
  4. Design and conduct user research using quantitative and qualitative methods, translating data into solid hypotheses for potential design solutions, establishing user groups, implementing customer research and testing processes, and collecting qualitative and quantitative data.
  5. Identify design problems and devise intuitive and elegant solutions, guiding the design of creative solutions through high-fidelity designs and prototypes, delivering beautifully crafted product experiences at scale, and creating UX artifacts such as wireframes, customer journey maps, user flows, sketches, and interactive prototypes.
  6. Collaborate with Project Managers, Engineers, and other stakeholders to ensure optimal user experiences within project scope, budget, technical requirements, and business needs, facilitating team discussions and workshops to inspire creativity and multiple ideas around specific problems or features.

Requirements

  1. 5-8 years of experience in designing user experiences for digital products.
  2. Proven ability to translate user research and usability findings into iterative product solutions.
  3. Strong understanding of UX research methodologies and experience in translating findings into lo-fi sketches, designs, and prototypes.
  4. Agile mindset: Ability to work in a fast-paced, multidisciplinary team environment.
  5. Stakeholder management: Comfortable managing stakeholder expectations and collaborating effectively with cross-functional teams.
  6. Passion for learning and innovation, balanced with business needs and customer expectations.
  7. Familiarity with the end-to-end design life cycle and modern Agile UX group facilitation models.
  8. Conversant in front-end coding concepts, with the ability to design within technical constraints.
  9. Analytical and data-driven: Ability to turn insights into actions, utilizing both quantitative and qualitative data.

Why Work with Us?

  • Startup vibe, flexible working hours, and open-spaced offices.
  • Opportunities for digital training and certification.
  • Additional benefits including a monthly mobile phone allowance, company-paid parental leave, employee assistance program, job-related training, and external training allowance.
  • We value diversity, equality, and inclusivity in our work environment.

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