Retail Operations Manager

2 hours ago


Mackay, Queensland, Australia Coles Full time
About the Role

We're seeking a highly motivated and experienced Retail Leader to join our Coles Services team. As a Retail Leader, you'll play a vital role in ensuring our customers have a seamless and welcoming shopping experience.

Key Responsibilities:

  • Lead a team of retail services staff to deliver exceptional customer service and maintain a clean and safe shopping environment
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other teams to ensure seamless operations and efficient service delivery
  • Monitor and report on key performance indicators to drive business growth and improvement

About You

We're looking for someone with:

  • Proven leadership experience in a retail or customer-facing environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Flexibility to work a variety of shifts, including evenings and weekends

What We Offer

As a Retail Leader with Coles, you'll enjoy:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Flexible work arrangements to suit your lifestyle

How to Apply

If you're a motivated and experienced Retail Leader looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.



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