Duty Manager

2 months ago


Mackay, Queensland, Australia Coles Full time

About the Role

We are seeking a highly motivated and experienced Retail Store Leader to join our team at Coles. As a key member of our store leadership team, you will be responsible for the overall management of the store during evening and night trade.

Key Responsibilities

  • Lead and manage a team of retail staff to deliver exceptional customer service and achieve sales targets.
  • Ensure the store is exceptionally presented, welcoming, and engaging for customers, team members, and the local community.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase team engagement.
  • Manage stock levels, visual merchandising, and safety standards to ensure a seamless customer experience.
  • Collaborate with the Store Manager to achieve business objectives and contribute to the overall success of the store.

About You

We are looking for a candidate with:

Previous experience working in a fast-paced retail environment.Direct leadership experience, with a proven track record of leading and developing high-performing teams.Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, team members, and stakeholders.A customer-focused mindset, with a passion for delivering exceptional customer experiences.A strong understanding of retail operations, including stock management, visual merchandising, and safety standards.

What We Offer

Coles offers a range of benefits and opportunities for professional development, including:

A competitive salary and benefits package.Opportunities for career advancement and professional growth.A supportive and inclusive work environment.Flexible work arrangements and additional leave entitlements.

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