Duty Manager
2 months ago
About the Role
We are seeking a highly motivated and experienced Retail Store Leader to join our team at Coles. As a key member of our store leadership team, you will be responsible for the overall management of the store during evening and night trade.
Key Responsibilities
- Lead and manage a team of retail staff to deliver exceptional customer service and achieve sales targets.
- Ensure the store is exceptionally presented, welcoming, and engaging for customers, team members, and the local community.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase team engagement.
- Manage stock levels, visual merchandising, and safety standards to ensure a seamless customer experience.
- Collaborate with the Store Manager to achieve business objectives and contribute to the overall success of the store.
About You
We are looking for a candidate with:
Previous experience working in a fast-paced retail environment.Direct leadership experience, with a proven track record of leading and developing high-performing teams.Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, team members, and stakeholders.A customer-focused mindset, with a passion for delivering exceptional customer experiences.A strong understanding of retail operations, including stock management, visual merchandising, and safety standards.What We Offer
Coles offers a range of benefits and opportunities for professional development, including:
A competitive salary and benefits package.Opportunities for career advancement and professional growth.A supportive and inclusive work environment.Flexible work arrangements and additional leave entitlements.-
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