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Retail Operations Manager

2 months ago


Mackay, Queensland, Australia Coles Supermarkets Full time
About the Role

We are seeking a highly motivated and experienced Retail Operations Manager to join our Coles Supermarkets team. As a key member of our leadership team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our stores.

Key Responsibilities
  • Lead and manage a team of customer service representatives to provide a high level of service to our customers
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and maintain store standards, including cleanliness, safety, and security
  • Collaborate with other departments to ensure seamless store operations
  • Identify and implement opportunities for process improvements and cost savings
About You

We are looking for a highly organized and results-driven individual with excellent leadership and communication skills. You will have a proven track record of delivering results in a fast-paced retail environment and be able to motivate and develop a team to achieve exceptional customer service standards.

What We Offer
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
How to Apply

If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.