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Technical Business Solutions Analyst
2 months ago
We are seeking a highly skilled Technical Business Solutions Analyst to join our team at Capgemini. As a key member of our organization, you will play a critical role in driving business growth and success through effective customer data management.
Key Responsibilities- Customer Master Data Management: Analyze and manage customer master data to ensure accuracy, consistency, and completeness across various systems.
- Change Implementation: Lead efforts to make changes or rebuild parts of the customer master in Oracle, utilizing best practices in data management.
- Impact Analysis: Investigate and document the downstream impacts of changes made to customer master data, ensuring that all affected systems and processes are accounted for.
- Collaboration: Work closely with IT, data governance, and business units to gather requirements and ensure alignment with organizational goals.
- Documentation: Create comprehensive documentation of processes, data flows, and system interactions related to customer master data.
- Data Quality Assurance: Implement data quality checks and validation processes to maintain high standards of customer data integrity.
- Training and Support: Provide training and support to end-users on customer master data processes and best practices.
- Education: Bachelor's degree in Information Technology, Business Administration, or a related field.
- Experience: Minimum of 3 years of experience as a Business Analyst, with a focus on customer master data management, preferably in an Oracle environment.
- Technical Skills: Proficiency in Oracle database systems and tools related to master data management. Familiarity with data modelling and data governance principles.
- Analytical Skills: Strong analytical and problem-solving skills, with the ability to assess complex data issues and recommend effective solutions.
- Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
At Capgemini, we are a diverse global collective of strategic and technological experts who are passionate about finding ways technology can help our clients, our people, and our communities get the future they want. We believe in creating a safe, flexible, and inclusive culture where everyone can bring their authentic selves to work, contributing to our inclusive culture and truly belong. We are committed to being active allies for everyone and are recognized by the Australian Workplace Equality Index as LGBTQ+ 'Employer of the Year' and 'Inclusion of Trans and Gender Diverse Employees' for the past two years.
We believe by combining the power of the latest technology with our human energy, we can drive sustainable thinking into our operations and the work we do with clients. It's why we are committing to being carbon neutral for our own operations no later than 2025 and across our supply chain by 2030 and committed to becoming a net zero business by 2040. We empower our employees with the knowledge and skills they need to succeed with our access to premier learning platforms, sought-after certifications, and boundless development opportunities.
Our values and ethics have been at the heart of our identity for over 50 years. From our approach to ethics to the way we interact with one another, honesty, boldness, trust, freedom, team spirit, modesty, and fun guide and inspire all we do and have led to us being recognized as one of the World's Most Ethical Companies by the Ethisphere Institute 12 years in a row.
We are dedicated to building a diverse, inclusive, and authentic workplace, and we encourage you to apply if you're excited about this role but your experience doesn't align perfectly. We understand that a standard hiring process can come with challenges, and we are committed to providing support with access requirements or by making an adjustment to our hiring process.
