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Technical Business Solutions Analyst
2 months ago
We are seeking a skilled Technical Business Analyst to join our supply chain and operations team at Pet Circle. As a key member of the team, you will play a pivotal role in bridging the gap between business stakeholders and our engineering teams. Your expertise will be instrumental in understanding complex business requirements and translating them into actionable user stories for our engineering squads. This role requires a deep understanding of integrating third-party software with our existing systems using an iPaaS, ensuring seamless operations across our warehouses, supply chain, purchasing, and last-mile delivery network.
Key Responsibilities
• Collaborate with key stakeholders in warehousing, supply chain, purchasing, and last-mile delivery to gather and analyse business requirements.
• Translate business requirements into clear and concise user stories incorporating technical specifications, ensuring alignment with the company's strategic objectives.
• Work closely with two squads of engineers to prioritise and refine user stories, ensuring clear communication and understanding.
• Act as a liaison between business stakeholders and technical teams, facilitating effective communication and collaboration.
• Evaluate and document the impact of proposed changes on existing systems and processes.
• Develop and maintain comprehensive documentation related to business requirements, user stories, and system integrations.
• Conduct thorough testing of new features and functionalities to ensure they meet business requirements and quality standards.
• Provide ongoing support to end-users, addressing any issues or concerns that may arise.
• Stay up-to-date on industry trends and best practices related to business analysis and system integrations.
About You
We are looking for a highly experienced Technical Business Analyst with a proven track record in gathering and analysing complex business requirements and translating them into actionable user stories. You should have a strong understanding of system integrations, particularly involving third-party software and iPaaS solutions. Additionally, you should have experience working in an Agile development environment and be able to build strong relationships with stakeholders at all levels. If you are a motivated and detail-oriented individual who is passionate about business analysis and system integration, we would love to hear from you.
