Senior Claims Leader

2 days ago


Sydney, New South Wales, Australia Haylo People Full time
Job Summary

We are seeking an experienced Senior Claims Leader to join our team in Lismore. This is a permanent full-time role with the option to work in the office 2 days a week or more if preferred.

About the Role
  • Lead a team of senior/case managers, driving best-in-market claims performance outcomes.
  • Provide guidance and support and ensure a positive team culture.
  • Maintain strong internal and external relationships to support and align with the business's claims strategies.
  • Be passionate about continuous improvement and always look at ways to make processes and ways of working better.
  • Undertake key audits and quality assurance to ensure business performance against KPIs.
About You
  • Strong workers compensation understanding and knowledge.
  • Experience in a leadership role or have had leadership secondment experience.
  • Excellent client service and communication skills.
  • People skills, a passion for working with others, and being a role model for your team and the wider business.
What We Offer
  • A competitive salary up to $130,000 Package + 15% bonus.
  • Flexible working hours & Hybrid working 2 days in office.
  • Extensive well-being initiatives and discounts across a number of insurance products.
  • Free onsite secure parking.

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