Senior Claims Manager

3 weeks ago

Sydney, New South Wales, Australia Suncorp Group Full time
  • We're seeking an experienced Claims Manager to join our specialty lines claims team.
  • As a key member of our team, you'll partner with National Managers on portfolio health, complex claim strategy, and decision-making.
  • You'll be responsible for providing technical decision-making for specialty claims teams across portfolios.
  • Design and implement improvements to elevate technical decision-making within specialty claims teams and the broader Commercial Claims business.
  • Serve as the next-level decision-maker for complex claim referrals from senior claims officers and leaders.
  • Critical thinking and problem-solving skills will be essential in this role.
  • You'll have experience in coaching and people development, and be able to mentor senior claims officers, technical specialists, and coaches.

Key Skills and Experience:

  • Minimum 5 years' experience managing complex claims across financial lines and/or public liability (injury) risks.
  • Minimum 2 years' experience in coaching and people development.
  • Experience in a similar role is highly desirable.
  • Experience as an associate or senior associate-level lawyer in an insurance law firm is highly desirable.

We Offer:

  • A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave
  • Discounts and offers on a range of retail favourite stores as well as insurance products
  • Give back to our communities with payroll giving, donation matching and paid volunteer leave
  • Invest in your brighter future with ongoing study support and career development programs
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council

Suncorp Group is committed to creating a diverse and inclusive culture, where our people feel included, valued, and connected.

We believe that our best outcomes come from a workforce that reflects the communities we serve, and we're passionate about creating opportunities for our people to grow and develop their careers.

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