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Administrative Operations Manager
1 month ago
TP Human Capital is seeking an experienced Business Support Manager to oversee and streamline the hospital's administrative and operational functions. Reporting directly to the Hospital Director, this role plays a pivotal role in ensuring excellence across both clinical and non-clinical areas.
Key Responsibilities:- Lead and Oversee Operations: Manage the day-to-day operations of finance, administration, human resources, and facility management.
- Strategic Financial Oversight: Drive business strategies, manage budgets, and provide financial reporting to support the hospital's strategic goals.
- Collaborate with Leadership: Work with JCU leaders and the Board of Directors to implement strategies that achieve hospital goals, including coordinating quarterly board reports.
- Customer Service Excellence: Ensure high-quality service delivery at reception, fostering a positive experience for all patients and clients.
- HR and Compliance: Manage recruitment, payroll, WHS, and employee development initiatives.
- Collaborative Operations Management: Work closely with the Clinical Support Manager to align hospital operations with clinical objectives.
- Marketing and Community Engagement: Take an active role in promoting JCU Vet's services, building relationships with community partners, and overseeing marketing efforts.
About You:
- People-Focused Leadership: You're committed to a collaborative, team-centred approach.
- Qualifications and Experience: Tertiary qualifications in Business Management or a related field, along with proven experience in operational management, financial administration, and people leadership.
- Communication and Customer Service: Strong communication skills, with a focus on customer satisfaction and positive team engagement.
- Proactive and Solutions-Oriented: A proactive approach to continuous improvement with a sound understanding of WHS and compliance in a fast-paced environment.
For more information, please visit our website.
