Operations Support Specialist
4 weeks ago
Operations Support Specialist
We're seeking a detail-oriented and customer-focused Operations Support Specialist to join our team. As a key member of our Operations Support Team, you will be responsible for providing exceptional customer service to both internal and external stakeholders.
Key Responsibilities
- Manage the daily payments process and ensure timely and accurate processing
- Provide regular customer reminders and alerts to ensure seamless customer experience
- Answer inbound calls, respond to customer inquiries, and educate customers about consumer lending
- Promptly action customer requests regarding their MoneyPlace loan
- Liaise with 3rd party vendors to ensure customer accounts are actioned accordingly
- Support the broader business in initiatives to improve business performance, efficiencies, and customer satisfaction
Requirements
- Excellent customer service skills and a strong phone manner
- Ability to work in a paperless office environment and possess strong computer skills, including Excel
- Exposure to consumer lending and credit assessments is an advantage
- Strong attention to detail and ability to work in a dynamic, energetic environment
About Us
- We're a rapidly growing company that values diversity and creating a dynamic culture to work in
- We offer a competitive package including a mix of base salary and bonuses
- We provide a fantastic formal and on-the-job learning environment to help you build capabilities to excel in this role, as well as your ongoing professional development
We're committed to creating a supportive and collaborative team environment where you can thrive and grow with us. If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.
-
Technical Support Specialist
6 days ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our Amazon Robotics team. As a key member of our operations team, you will be responsible for troubleshooting and resolving technical issues that impact our robotic systems.Key ResponsibilitiesTroubleshoot complex technical issues using multiple data sources and...
-
IT Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is seeking an experienced IT Support Specialist to join a great team in Perth. As a Helpdesk Engineer, you will provide Level 1 support to users over the phone, working with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first-level support and logging ticketsOffering excellent customer...
-
IT Support Specialist
1 month ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a brilliant organization that has an exciting opportunity for an experienced IT Support Specialist to join a great team.Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone.Key Responsibilities include:Providing IT support over the phoneProviding first-level support...
-
IT Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is seeking an experienced IT Support Specialist to join a great team in Perth. The successful candidate will provide Level 1 support to users over the phone, working with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first-level support and logging ticketsProviding excellent customer...
-
Customer Service and Support Specialist
2 days ago
Melbourne, Victoria, Australia Probe Operations Pty Ltd Full timeCompany OverviewAt Probe Operations Pty Ltd, we're driven by a passion for delivering exceptional customer experiences. Our team is dedicated to providing innovative solutions that empower individuals and businesses alike. With a strong focus on customer satisfaction, we strive to make a positive impact in the lives of our clients.About the RoleWe are...
-
IT Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeAt Information & Communication Technology | Help Desk & IT Support, we are currently seeking an experienced IT Support Specialist to join our team in Perth.The successful candidate will be responsible for providing Level 1 support to users over the phone, working closely with a small team of IT specialists to ensure seamless delivery of IT services.Key...
-
Technical Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our Amazon Robotics Technical Support team. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving technical issues related to our robotic systems.Key ResponsibilitiesDeep-dive analysis and mitigation of technical issues escalated by...
-
Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our Amazon Robotics team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and collaborating with development teams to create viable solutions.Key ResponsibilitiesDeep-dive,...
-
IT Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is working with a leading organization to find an experienced IT ServiceDesk Engineer to join a dynamic team.The successful candidate will provide Level 1 support to users over the phone and work closely with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first-level support and logging...
-
Therapeutic Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Gateways Support Services Full timeAbout Us: Gateways Support ServicesWe are dedicated to providing support for children and adults with disabilities and their families to maximize their quality of life. Our team is passionate about creating a positive and supportive environment for our clients.Your Role:As a Therapeutic Support Specialist, you will be working in a residential setting,...
-
IT Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a brilliant organization that has an exciting opportunity for an experienced IT ServiceDesk Engineer to join a great team.Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone.Key Responsibilities include:Providing IT support over the phoneProviding first-level...
-
Transportation Operations Support Specialist
5 days ago
Melbourne, Victoria, Australia CEVA Logistics Full timeRole OverviewWe are seeking a skilled Transportation Operations Support Specialist to join our Ground Transport team at Truganina VIC. This role involves providing essential administrative support to the transport operations and management team, ensuring seamless day-to-day operations.
-
Practice Assistant
3 weeks ago
Melbourne, Victoria, Australia Allens Operations Pty Ltd Full timeAbout the RoleWe are seeking a highly skilled and organized Practice Assistant to join our Central Support Team in Melbourne. As a key member of our team, you will provide administrative and operational assistance to our legal operatives and Practice Executives, ensuring the smooth operation of our office.Key ResponsibilitiesProvide operational support to...
-
Autism Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Achieve Support Services Full timeAbout UsAchieve Support Services is a specialized support provider that goes beyond just providing staff. We recognized the importance of expertly trained professionals in delivering support to individuals with specific needs.Job SummaryWe are seeking an Autism Support Specialist to join our team, reporting to the Accommodation Services Manager. This role...
-
Practice Assistant
4 weeks ago
Melbourne, Victoria, Australia Allens Operations Pty Ltd Full timeAbout the RoleWe are seeking an experienced Practice Assistant to join our Central Support Team at Allens Operations Pty Ltd. As a key member of our team, you will provide operational support to legal operatives, adapting to the changing needs of the role and the business.Key ResponsibilitiesProvide administrative support, including generating reports,...
-
IT Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeExciting Opportunity for an Experienced IT Support ProfessionalMilestone IT is a leading provider of innovative technology solutions, and we are currently working with a brilliant organization to find an experienced IT Support Specialist to join their team.The successful candidate will be responsible for providing Level 1 support to users over the phone,...
-
IT Support Specialist
7 days ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeCompany OverviewMilestone IT is a leading organization in the Information & Communication Technology sector, providing top-notch services to its clients. We are currently working with an exciting opportunity for an experienced IT ServiceDesk Engineer to join our team of experts.SalaryWe offer a competitive salary range of $60,000 - $80,000 per year,...
-
Client Support and Operations Specialist
6 days ago
Melbourne, Victoria, Australia News Corp Australia Full timeAbout News Corp AustraliaWe are a leading media organization with over 150 brands across news, sport, and lifestyle. We reach over 17 million Australians every month, providing them with the information and inspiration they seek.Job Title: Client Support and Operations SpecialistWe are seeking an experienced Client Support and Operations Specialist to join...
-
Nurse Specialist
4 weeks ago
Melbourne, Victoria, Australia HealthcareLink Support Full timeWe are seeking a skilled Nurse Specialist to join our team at HealthcareLink Support. As a key member of our healthcare team, you will play a vital role in delivering high-quality patient care.Key Responsibilities:Undertake peri-operative nursing care in accordance with legislation and deliver evidence-based nursing care.Liaise with the multi-disciplinary...
-
Senior IT Support Specialist
3 days ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeAbout the RoleMilestone IT is currently working with a prestigious organization located in Perth, offering an exciting opportunity for an experienced IT Helpdesk Support Engineer to join their team.Job DescriptionAs a Technical Support Engineer, you will be responsible for providing Level 1 support to users over the phone, working collaboratively with a...