ICT Technical Support Specialist

1 week ago

Goulburn, New South Wales, Australia beBeeIct Full time $84,659 - $92,901

Job Title: ICT Field Services Support Officer

About the Role:

The NSW Department of Education is seeking a dynamic and energetic ICT Field Services Support Officer to join our team. This exciting opportunity allows you to contribute to Australia's largest and most comprehensive ICT environment, supporting world-class 21st-century education.

Key Responsibilities:

  • Provide ongoing ICT support, diagnose and resolve incidents, issues via remote-support tools and on-site.
  • Highly organised.
  • Excellent interpersonal skills.
  • Strong communication and collaboration skills to work cohesively with stakeholders to deliver results.
  • Ability to collaborate with a team autonomously.
  • Ability to work towards tight deadlines.

Essential Requirements:

  • Working with children check for paid employment.
  • Current and valid Driver's Licence with good driving record.
  • Willingness and ability to undertake short-term travel across but not limited to the assigned area of responsibility.
  • Demonstrated understanding of and commitment to the values of public education.

Benefits:

  • Flexible working arrangements.
  • 35-hour working week.
  • Competitive salary sacrificing, employer's contribution to superannuation and annual leave loading.
  • Flex Leave entitlements, generous holidays & leave conditions.
  • Opportunities for advancement and mobility across the Department to support your career growth.

Application Guidelines:

  • Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as well as providing answers to the pre-screening questions below:

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