IT Support Specialist

3 days ago


Goulburn, New South Wales, Australia beBeeSupport Full time $99,521 - $112,546
Job Opportunity

We are seeking skilled IT Support Analysts to join our team at the NSW Police Academy in Goulburn.

About the Role

This is a unique opportunity to work in a fast-paced, frontline IT role where your technical troubleshooting skills will keep teaching, learning, and administration running smoothly.

You will be responsible for delivering responsive, multi-channel IT support, resolving incidents and requests at first contact where possible.

  • Support and maintain campus IT equipment, systems, and applications
  • Provide clear technical guidance and customer service to students and staff
  • Liaise with service partners, vendors, and stakeholders to escalate and resolve issues as needed
  • Monitor compliance with policies and processes, maintaining accurate service records
  • Contribute to continuous service improvements and team collaboration

This role requires flexibility to work on a rotating roster covering 8am–8pm (Monday to Friday) and 9am–5pm (weekends) to meet operational needs.



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