
Claims Resolution Specialist
7 days ago
Job Opportunity
Are you a compassionate problem solver looking to make a real impact in an organization that values diversity and inclusion? We're seeking a skilled professional to join our team as a Senior Claims Partner.
In this pivotal role, you'll be part of a high-performing group that delivers smarter, more personalized recovery solutions. You'll take ownership of a strategically important portfolio of complex claims, working closely with stakeholders across HR, Workplace Relations, and the broader My Recovery and Health teams.
- Take charge of a portfolio of complex claims with full decision-making responsibility
- Deliver tailored support through regular face-to-face meetings and milestone reviews
- Achieve sustainable return to work outcomes, reducing organizational risk, and maintaining exceptional customer service standards
- Collaborate with Operations, Rehabilitation, and external stakeholders to drive effective recovery outcomes
About You
We're looking for someone who thrives in fast-paced environments, balancing empathy with commercial acumen. You should have a sharp eye for detail, a genuine drive to support others through complex challenges, and a collaborative mindset. Your experience managing complex workers' compensation claims is essential, as well as your ability to engage and influence a wide range of stakeholders.
What We Offer
Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
Flexible working arrangements across head office and facilities across the network
A diverse and inclusive workplace that welcomes people from all walks of life
Equal employment opportunity and diversity in our workforce
Key Skills and Qualifications
- Proven experience managing complex workers' compensation claims
- Demonstrated ability to engage and influence a wide range of stakeholders
- Experience applying industry best practice models and leading innovative projects
Benefits
We offer a range of benefits that reflect our commitment to our employees' well-being and success. These include flexible working arrangements, opportunities for professional development, and a diverse and inclusive work environment.
How to Apply
If you're a motivated and talented individual looking for a new challenge, we encourage you to apply for this exciting opportunity.
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