Customer Experience Director
2 months ago
About the Role:
Davies Stewart Consulting Pty Ltd is seeking a highly skilled and experienced Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for championing our company values and enhancing the overall customer experience for both internal and external clients.
Key Responsibilities:
- Oversee day-to-day operations and ensure our team's performance aligns with our commitment to outstanding service.
- Develop a culture of ownership through continual empowerment of the team.
- Delivery Forecasting/Delivery Management.
- Knowledge & understanding of inventory and availability of supply.
- Liaise and support Business Management sales teams.
- Liaise and communicate with contracted local warehouses for receipt of inventory and supply of orders to meet our requirements and expectations.
- Responsible for the operational functions of the state office.
- Work with and support other departments when required.
- Mentoring, coaching and development of all direct reports.
- Monitor and evaluate the performance and efficiency of employees.
- Minimise credit returns by improving accuracy and improving attention to detail.
Requirements:
- Administrative skills (proficient in MS Office suite)
- Time and people management skills
- Build & maintain working relationships
- Strong communication, verbal and written and interpersonal skills
- Strong customer focus
- Ability to work in a team - a relationship builder
- Strong leadership skills with the ability to influence and lead change
- Acts as a role model and ensures all activities comply with the Company's Values
-
Customer Service Director
2 weeks ago
Adelaide, South Australia National Pharmacies Full timeCustomer Service ExcellenceAt National Pharmacies, we strive to create a healthier nation, one member at a time. As a membership-based organisation, we are a market leader in the dynamic and ever-expanding healthcare industry.The team at National Pharmacies is committed to excellence through our values - Care, Communicate, Collaborate and Celebrate. We get...
-
Strategic Sales Director
2 weeks ago
Adelaide, South Australia Australian Naval Infrastructure Pty Ltd Full timeKey Account Director Job DescriptionAt Australian Naval Infrastructure Pty Ltd, we are seeking a highly skilled Strategic Sales Director to lead our sales efforts in the United States. As a key member of our team, you will be responsible for developing and executing sales strategies to drive business growth and revenue.Key Responsibilities:• Develop and...
-
Customer Experience Consultant
1 day ago
Adelaide, South Australia REO Group Full timeJob DescriptionLocation: Not SpecifiedRole Highlights:Fleet Complete, a leading telematics provider, is seeking a Customer Success Specialist to join their team. This role is ideal for a customer-obsessed professional who can deliver exceptional service and drive business growth.Role Overview:The Customer Success Specialist will serve as the primary point of...
-
Customer Experience Specialist
2 weeks ago
Adelaide, South Australia Maxxia Pty Ltd Full timeWe are committed to delivering exceptional customer experiences and providing high-quality service and support. Our team is dedicated to making a positive impact on people's lives, and we're looking for individuals who share our passion for customer-centricity.As a Customer Experience Specialist, you will be the first point of contact for customers,...
-
Commercial Director
3 weeks ago
Adelaide, South Australia Australian Naval Infrastructure Pty Ltd Full timeKey Account Director Job DescriptionAchieve sales excellence by leading a team of sales professionals to drive revenue growth and expand our customer base in the United States.Key Responsibilities:Develop and execute sales strategies to penetrate new markets and expand existing customer relationships.Lead a team of sales professionals to achieve sales...
-
Customer Experience Manager
4 weeks ago
Adelaide, South Australia Davies Stewart Full timeDavies Stewart is seeking a seasoned Customer Experience Manager to champion the company values and elevate the overall customer experience for both internal and external clients.This role involves overseeing day-to-day operations, ensuring our team's performance aligns with our commitment to outstanding service, and fostering a culture of ownership through...
-
Director of Operations Management
3 weeks ago
Adelaide, South Australia Services Australia Full timeJob Title: Director - Operations ManagementServices Australia is seeking a highly skilled and experienced Director to lead the Operations Management Division. As a key member of the executive team, you will be responsible for overseeing the delivery of critical workforce planning functions, including capacity planning, forecasting, scheduling, real-time...
-
Customer Experience Strategist
4 weeks ago
Adelaide, South Australia Canva Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Lead to join our User Voice team at Canva. As a key member of our team, you will be responsible for designing and delivering exceptional customer experiences that meet the needs of our users.Key ResponsibilitiesDesign and implement scalable, user-centric solutions that reduce friction and...
-
Customer Experience Specialist
4 weeks ago
Adelaide, South Australia Scape Full timeTHE IDEAL CANDIDATEWe're seeking a passionate and dedicated individual to join our team as a Customer Experience Officer. If you're a customer service enthusiast with a knack for problem-solving and a passion for delivering outstanding experiences, we'd love to hear from you.As a Customer Experience Officer, you'll be the face of Scape, providing top-notch...
-
Customer Experience Manager
3 weeks ago
Adelaide, South Australia Davies Stewart Full timeDavies Stewart is seeking a seasoned Customer Experience Manager to champion the company values and elevate the overall customer experience for both internal and external clients.As a key member of our team, you will oversee day-to-day operations and ensure our team's performance aligns with our commitment to outstanding service.Key Responsibilities:Lead by...
-
Customer Experience Manager
2 months ago
Adelaide, South Australia Davies Stewart Consulting Pty Ltd Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Manager to join our team at Davies Stewart Consulting Pty Ltd. As a key member of our organization, you will be responsible for championing our company values and enhancing the overall customer experience for both internal and external clients.Key ResponsibilitiesOversee day-to-day operations...
-
Customer Experience Ambassador
1 day ago
Adelaide, South Australia Ally Fashion Full timeAbout Ally FashionAlly Fashion is a leading Australian-based multi-brand fast-fashion destination, delivering value, quality, and on-trend outfits through a passionate and professional team.The RoleWe are seeking a Part-time Sales Assistant to join our Myer Centre store team. As a key ambassador of our brand, you will be focused on delivering an exceptional...
-
Customer Experience Manager
4 weeks ago
Adelaide, South Australia Davies Stewart Full timeDavies Stewart is seeking a seasoned Customer Experience Manager to champion the company values and elevate the overall customer experience for internal and external clients.This role involves overseeing day-to-day operations, ensuring team performance aligns with outstanding service commitments, and fostering a culture of ownership through empowerment.Key...
-
Customer Experience Manager
2 weeks ago
Adelaide, South Australia Davies Stewart Full timeDavies Stewart is seeking a Customer Experience Manager to champion the company values and enhance the overall customer experience for both internal and external clients.The ideal candidate will oversee day-to-day operations, ensure team performance aligns with company values, and foster a culture of ownership.Key Responsibilities:Encourage leadership...
-
Customer Experience Manager
4 weeks ago
Adelaide, South Australia Davies Stewart Full timeDavies Stewart is seeking a seasoned Customer Experience Manager to champion the company values and elevate the overall customer experience for both internal and external clients.This role involves overseeing day-to-day operations, ensuring our team's performance aligns with our commitment to outstanding service, and fostering a culture of ownership through...
-
Customer Experience Manager
1 month ago
Adelaide, South Australia Davies Stewart Consulting Pty Ltd Full timeAbout the RoleDavies Stewart Consulting Pty Ltd is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for championing our company values and enhancing the overall customer experience for both internal and external clients.This is a permanent full-time role (35-hour week) with a...
-
Customer Experience Manager
3 weeks ago
Adelaide, South Australia Davies Stewart Full timeDavies Stewart is seeking a seasoned Customer Experience Manager to champion the company values and elevate the overall customer experience for both internal and external clients.This role involves overseeing day-to-day operations, ensuring team performance aligns with our commitment to outstanding service, and fostering a culture of ownership through...
-
Customer Experience Manager
2 weeks ago
Adelaide, South Australia Davies Stewart Full timeDavies Stewart is seeking a passionate Customer Experience Manager to champion the company values and enhance the overall customer experience for both internal and external clients.The ideal candidate will oversee day-to-day operations, ensure our team's performance aligns with our commitment to outstanding service, and work closely with one direct...
-
Customer Experience Manager
2 weeks ago
Adelaide, South Australia Davies Stewart Full timeDavies Stewart is seeking a passionate Customer Experience Manager to champion the company values and enhance the overall customer experience for both internal and external clients.As a key member of our team, you will oversee day-to-day operations and ensure our team's performance aligns with our commitment to outstanding service.Key...
-
Customer Experience Manager
1 month ago
Adelaide, South Australia Davies Stewart Consulting Pty Ltd Full timeAbout the RoleDavies Stewart Consulting Pty Ltd is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will play a vital role in enhancing the overall customer experience for both internal and external clients.This is a permanent full-time role (35-hour week) that offers a competitive remuneration...