Administrative Coordinator

24 hours ago

Brisbane, Queensland, Australia beBeeAdministration Full time $63,000 - $97,000

Job Role:

You will play a pivotal role in supporting the organization's ambition to strengthen the building and construction industry by providing exceptional administration coordination.

The successful candidate will be responsible for overseeing and coaching a team of administrative staff, providing effective supervision, performance management, training and support. This includes research, preparation and actioning of correspondence, as well as providing a high level of administrative support to section and category managers.

Key responsibilities include:

  • Providing a central point of contact for the provision of quality information to regional staff on a range of financial, information management, records management and other administrative issues.
  • Providing efficient and high standards of customer service to clients, including coordinating responses to escalated customer queries, ensuring a high-quality service through the use of interpersonal skills including negotiation, and dispute resolution.
  • Operating effectively as a critical support position to the section, contributing to a high standard of service delivery and achievement of business outcomes, including program delivery.
  • Developing and implementing administrative processes that support improved work order management and service delivery.
  • Preparing, monitoring and maintaining various reports required by the business and coordinating the sections reporting and work management activities.
  • Proactively managing the work performance and personal conduct of staff.

Required Skills and Experience:

Excellent attention to detail and articulated communication skills are essential. The ideal candidate will have experience in administrative duties, customer service and overseeing other administrative staff.

Benefits:

This is an excellent opportunity to join a dynamic team and contribute to the success of the organization. The successful candidate will have the opportunity to develop their skills and knowledge in administration and customer service.

How to Apply:

All applicants must meet the minimum requirements outlined in the job description. Please submit your application, including a maximum 2-page cover letter addressing the required skills and experience.

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