Administration Officer
6 days ago
About the Role:
We are seeking an experienced Scheduler to join our team at Right At Home. As a Scheduler, you will be responsible for planning and organizing staff workloads to meet both client and business needs.
Key Responsibilities:
- Review, refine and improve rosters while maintaining budgets.
- Minimize overtime and unnecessary travel and non-productive staff time.
- Maintain consistency of services to clients in terms of service time and care staff.
- Roster day-to-day urgent situations as they arise in a timely manner.
- Resolve issues and problem-solve in a fast-paced environment to meet client/business needs.
- Review time sheets on a weekly basis and ensure that staff sign in and out of shifts, review that care notes are included after every shift.
- Approval of timesheets alongside operations teams and in accordance with our check-in and check-out system.
- Working within tight deadlines.
- Other administrative duties as required, including answering incoming calls and directing them to the relevant person, publishing rosters on a fortnightly/monthly basis, and general day-to-day administration of the office.
About Right At Home:
Right At Home is a leading approved provider of quality in-home care, with a strong reputation for trust, reliability, and quality in the community. We provide dementia care, domestic support, companionship and socialization, personal care, post-operative care, disability support, and skilled nursing. Our tailored services help people all over Australia to maintain independence, and a healthy, fulfilling lifestyle.
What We Offer:
- Ongoing paid training and professional development.
- Access to a rewards program which entitles you to discounts on products and services.
- A Monday-to-Friday work schedule (8am-4pm or 9am-5pm).
Requirements:
- Demonstrated experience in a roster/scheduling management or a similar role of 1-2 years.
- Current Police Check.
- Current WWCC.
- Current First Aid and CPR.
- NDIS orientation Certificate.
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