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Care Coordinator Administrator

2 months ago

Mackay Regional, Australia Right at Home Full time
{"title": "Care Coordinator Administrator", "content": "About the Role

Right at Home is a leading provider of top-quality in-home care services in Australia. Our mission is to improve the quality of life for those we serve, ensuring the Right Care, Right at Home.

We are seeking a highly skilled and organized Administrator to join our team on a permanent Full-Time basis. As the Care Coordinator Administrator, you will play a pivotal role in streamlining business operations and systems within the home care services.

Key Responsibilities
  • Provide exceptional administrative support to the Care Coordination team in two offices.
  • Facilitate the process for new client registrations through the My Aged Care Portal.
  • Manage client contacts, answering incoming calls and emails, and directing information to the relevant team members.
  • Assist in HCP compliance, quality assurance, and governance.
  • Assist in day-to-day requests between coordinators and accounts.
Requirements
  • Relevant qualifications and experience in administration.
  • Proven administrative experience within HCP or customer care.
  • Proficiency in rostering software is highly advantageous.
  • Ability to manage multiple tasks efficiently in a fast-paced environment.
  • IT skills, including experience with Microsoft 365, SharePoint, and other relevant software.
About You
  • Demonstrate passion for working within the Aged Care sector and embody a values-driven approach that cares deeply for the people they support.
  • Exhibit commitment to expanding their role alongside the business's growth.
  • Showcase initiative, innovative thinking, self-starting abilities, and a strong sense of accountability.
", "lang_code": "en-US"}