Furniture Sales Consultant

6 days ago

Sydney, New South Wales, Australia Space Furniture Full time

About Space Furniture

We are a leading retailer of luxury furniture, offering an extensive collection of high-end brands from around the world.

Our philosophy centres on providing impeccable design, exceptional client experience, and outstanding service. We pride ourselves on our team of professional designers and sales consultants who work closely with clients to bring their vision to life.

This role will see you working in one of our architect-designed showrooms, featuring collections curated to meet the specific needs of design lovers and the architecture and interiors industry. You will be responsible for delivering an exceptional customer experience, from initial consultation to final delivery.

Sales and Lead Conversion:

  • Implementing personal sales strategies aligned with the showroom and national sales plan

Client Service & Communication:

  • Managing client expectations, providing timely updates on order status, and ensuring responses to all client enquiries and emails

Consultations & Product Presentations:

  • Conducting client consultations and product presentations in the showroom or remotely, ensuring an exceptional service experience and addressing client needs

Sales Process Management:

  • Ensuring accurate documentation in the Business Central system, updating daily sales-related information, and confirming sales orders only upon signed acceptance and deposit payment from clients

Business Development:

  • Actively generating new business leads and expanding the market reach and client database

Relationship Management:

  • BUILDING AND MAINTAINING STRONG CLIENT RELATIONSHIPS THROUGH REGULAR APPOINTMENTS, IN-HOME VISITS, AND PARTICIPATION IN KEY CLIENT DELIVERIES AND INSTALLATIONS

Showroom Activities & Customer Engagement:

  • Maintaining showroom presentation, assisting with stock take, and greeting clients, ensuring availability to address queries and facilitate lead generation for other business divisions

Market Research & Industry Engagement:

  • Staying informed on market trends, competitors, and the latest product offerings, while representing the company at external events to support sales and client relationships

Requirements:

  • 4 years' sales experience
  • Passion for design and luxury goods
  • Tertiary qualification in interior design (preferred)
  • Skilled relationship builder
  • Existing industry contacts

What we offer:

  • Join a dynamic team working with market-leading products
  • Benefit from detailed and ongoing training across all product lines to enhance your expertise
  • Enjoy a flexible work environment with opportunities for growth and development
  • Thrive in a people-oriented company with a management team dedicated to your success

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