Membership Ambassador

1 day ago

Sydney, New South Wales, Australia beBeeLeadership Full time $95,000 - $110,000

Drive Student Engagement

Create exceptional experiences for thousands of students across Australia's leading campuses. As the Membership Growth & Experience Manager, you will lead a dedicated team and drive two key areas: Membership strategy – developing and delivering initiatives that increase and retain USU membership year on year. Student experience – ensuring our programs and events inspire students, foster community, and strengthen member engagement.

About this Role

This role combines strategic thinking, creativity, and leadership. You'll shape the future of membership at USU while supporting student-led programs that bring campus to life.

Your Key Responsibilities

  • Develop and execute a membership growth plan that drives acquisition and retention.
  • Lead and inspire a team across programs including volunteering, student voice, and international student engagement.
  • Oversee engaging events and campaigns that boost membership numbers and create unforgettable student experiences.
  • Manage resources with precision and creativity.
  • Build strong relationships across campus, from student leaders to university executives.

What We're Looking For

  • Experience creating and delivering strategies that grow and retain membership and customer engagement.
  • Proven leadership skills – you build high-performing, inclusive, and motivated teams.
  • Strategic thinking and strong project management capabilities.
  • Excellent communication and stakeholder management skills.
  • 3+ years' experience in management, membership-based, youth-focused, or engagement-driven roles.

What We Offer

  • Meal card for food and beverage - $15 per day
  • 17.5% annual leave loading
  • Complimentary rewards membership (discounts on and off campus)
  • Generous paid leave entitlements including 3 days of life leave and 5 additional paid leave days per year
  • Commitment to learning and development

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