Industrial Deafness

1 week ago

Sydney, New South Wales, Australia beBeeClaim Full time $90,000 - $130,000

Claims Advisor Role

We are seeking a skilled Claims Advisor to manage a portfolio of Industrial Deafness & Dust Disease workers compensation claims.

As a Claims Advisor, you will be responsible for the efficient handling and resolution of claims while providing exceptional customer service.

Key Responsibilities:

  • Manage a portfolio of Industrial Deafness & Dust Disease workers compensation claims.
  • Provide timely updates and resolution of claims in line with Service Level Agreements (SLA).
  • Build and maintain strong relationships with stakeholders, including injured workers, employers, brokers, and third-party providers.
  • Evaluate and manage claims to ensure compliance with relevant workers compensation legislation and regulatory requirements.
  • Maintain accurate records, diarise claims for follow-up, and proactively manage claims.
  • Collaborate with internal teams to ensure effective claims management.

Requirements:

  • Excellent communication and interpersonal skills to build relationships with a variety of stakeholders.
  • Strong organisational and time management skills to effectively manage your claims portfolio.
  • Proficiency in Microsoft Office (Word, Excel) and experience using databases.
  • A solid understanding of Workers Compensation Legislation and industry processes.
  • Experience in working with third-party providers, legal panel providers, and corporate clients.

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