Senior Claims Manager

22 hours ago

Parramatta Park, Queensland, Australia beBeeStrategic Full time $150,000 - $180,000
Job Title: Senior Claims Manager

This role drives the future of insurance operations, delivering customer-centric claims solutions while shaping the broader insurance strategy.

About the Role:

The Senior Strategic Talent Partner will set the direction and deliver strategic objectives across Insurance operations team.

  • Drive strategic direction and continuous improvement initiatives across insurance operations.
  • Lead teams, fostering a high-performance culture.
  • Develop best practice claims handling with a focus on improved outcomes and reduced duration.
  • Partner with peers to strengthen insurance capability and reputation as a thought leader.
  • Ensure compliance with regulatory frameworks and embed risk management practices.
  • Build relationships with stakeholders to deliver aligned solutions.

To succeed, bring:

  • 5+ years' leadership experience in Life Insurance operations within complex organisations with a strong background in claims and/or underwriting.
  • A proven ability to lead change, manage ambiguity, and deliver transformation.
  • Demonstrated stakeholder engagement at senior levels.
  • Exceptional leadership skills, motivating and developing teams.
  • Strong commercial acumen, analytical mindset, and problem-solving ability.
  • Proven customer focus and a strategic mindset with excellent communication and negotiation skills.
  • Commitment to quality, risk management, and customer-centric outcomes.
Why This Opportunity?

We are committed to innovation, transformation, and delivering exceptional experiences. This is your chance to shape the future of our claims operations and influence positive change across the insurance landscape.

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