Expert Insurance Claims Leadership Position

2 days ago

Parramatta Park, Queensland, Australia beBeeClaims Full time $150,000 - $180,000
Insurance Claims Manager Opportunity

This is an exciting opportunity for a strategic leader with expertise in life insurance claims to drive the future of our insurance operations.

The successful candidate will play a pivotal role in setting the direction and delivering strategic objectives across our business, leading teams, fostering a high-performance culture, and developing best practice claims handling.

You will partner with senior leaders, industry experts, and cross-functional teams to build insurance capability, uplift knowledge, and embed best practice across claims, underwriting, and our Insurance Claims Contact Centre.

Key Responsibilities:
  • Drive strategic direction and continuous improvement initiatives across insurance operations.
  • Lead and mentor teams, fostering a high-performance culture.
  • Develop and implement best practice claims handling with a focus on improved outcomes and reduced duration.
  • Partner with industry peers to strengthen our insurance capability and reputation as a thought leader.
  • Ensure compliance with regulatory frameworks and embed strong risk management practices.
Requirements:
  • 5+ years' leadership experience in Life Insurance operations within large, complex organisations with strong background in claims and/or underwriting in Life Insurance.
  • Proven ability to lead change, manage ambiguity, and deliver transformation.
  • Demonstrated capability in stakeholder engagement at senior levels.
  • Exceptional leadership skills, with a track record of motivating and developing teams.
  • Strong commercial acumen, analytical mindset, and problem-solving ability.
  • Proven customer focus and a strategic mindset with excellent communication and negotiation skills.
  • Commitment to quality, risk management, and customer-centric outcomes.
Benefits:
  • FlexiWorks – enabling employees to work in the office and at home.
  • Purchased Leave, Parental Leave, Volunteer Leave, Well-being leave.
  • Employee Recognition Program – to recognise people demonstrating our values and company purpose.
  • Talent Referral Program.
  • Salary Sacrificing via Superannuation.
  • Employee Assistance Program.
  • Learning & Development – development at your fingertips via self-paced learning.
Culture:

We are an inclusive employer whose people work collaboratively. We encourage, support, and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported.

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