Client Relationship Manager

2 weeks ago

Sydney, New South Wales, Australia Clayton UTZ Full time

About the Role

Clients and Markets is a critical frontline role at Clayton Utz, one of Australia's leading law firms. As a Client Relationship Manager, you will interact daily with clients and Partners, utilizing your strong communication and project management skills to work closely with the wider Clients and Markets team.

Key Responsibilities

You will develop and implement sophisticated client-centric and market-focused initiatives to achieve the firm's strategic objectives. This includes:

  • Managing a portfolio of key national accounts and working with dedicated relationship partners and broader stakeholder teams to maintain and build these relationships
  • Supporting the Senior Leadership Team with the national development and implementation of strategic initiatives relating to client pursuit opportunities, industry-specific business development, and cross-practice collaboration
  • Developing and implementing effective business development plans for existing and pursuit clients
  • Identifying client/new work opportunities, emerging products and service areas, and market development opportunities, working with senior stakeholders to pursue these
  • Providing a source of market/industry insight to key stakeholders, being responsible for a number of industry-focused business development initiatives
  • Working with the wider team to implement the firm's Client Service strategy
  • Mentoring and leading team members
  • Working on other business-critical projects across the business

Requirements

To be successful in this role, you will have:

  • Relevant tertiary qualifications (either business/legal/finance) coupled with legal/client development experience gained ideally from a professional services environment
  • Demonstrated ability to work autonomously and proactively
  • Excellent stakeholder management skills, the ability to influence, persuade, and negotiate
  • Strong project management skills and a proactive and pragmatic style
  • Proven leadership skills
  • People/team management; and,
  • Resilience and self-motivation, able to work autonomously with a large degree of flexibility and adaptability

About Clayton Utz

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact the recruiter via the above telephone number or via email.

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