Retail Excellence Manager
1 week ago
At Goodbyes, we're seeking a talented Retail Excellence Manager to drive the performance and development of our store teams.
Key Responsibilities- Regularly visit stores to assess performance and ensure consistent service and representation.
- Lead and motivate Store Managers to meet KPIs and create a positive work environment.
- Oversee onboarding, training, and employee development, including performance management.
- Ensure operational efficiency and implement best practices across stores.
- Maintain high standards for customer service and product quality.
- Support community engagement, consignment services, and handle high-level enquiries.
- Assist with recruitment and resolve operational issues.
- 2+ years in a similar role or retail management experience.
- Strong communication skills, accountability, and proactive leadership approach.
- Proficient with computers, including spreadsheets and task management software.
- Highly organised, motivated, and driven to exceed KPIs.
- Appreciation for fashion and intentional shopping.
$76,000 plus super + leave entitlements make this an attractive opportunity. With a dynamic and growing business, you'll have opportunities to grow your career and contribute to our success.
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