
Banking Customer Service Expert
5 days ago
Job Description
">- We are seeking a highly skilled professional to play a key role in delivering exceptional customer experiences.
This includes having in-depth conversations with customers about their overall banking needs, completing financial health checks, and educating them on our technology and banking options.
">The ideal candidate will have experience in delivering exceptional customer service, preferably in financial services, retail, or hospitality, and possess excellent communication skills.
">You will be part of a collaborative culture with access to extensive employee benefits and discounts. The working hours are 17 hours per week, with a regular schedule.
">We are looking for someone who is passionate about building a career in banking and has a genuine interest in helping customers make informed financial decisions.
">In this role, you will have the opportunity to work with cutting-edge technology to deliver exceptional customer experiences.
">Key Responsibilities:
">- Have in-depth conversations with customers about their overall banking needs
- Complete financial health checks to assess customers' financial needs
- Educate customers on our technology and banking options
- Problem solve and provide effective solutions whilst championing our processes and procedures
Benefits
">- Collaborative culture
- Extensive employee benefits and discounts
About Us
">We are committed to making a real difference for individuals and communities.
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