Transformative Banking Expert

4 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $75,573 - $87,984

Exciting Opportunities Ahead

We are seeking a skilled Banking Consultant to join our team and contribute to the success of our customers. As a key player in delivering exceptional customer service, you will be instrumental in helping individuals achieve their financial goals and meet their banking needs.

About This Role

  • You will provide expert guidance and support to customers across various banking activities, ensuring a seamless experience that meets their unique requirements.
  • Your collaborative approach will foster strong relationships with colleagues, acting as a role model and peer coach to drive excellent customer service.
  • In this role, you will also contribute to significant improvements in customer engagement and advocacy.
  • Your active participation in bank initiatives and programs will play a vital role in driving business growth.
  • As a responsible Banking Consultant, you will ensure compliance with our policies and procedures at all times.

The Ideal Candidate

  • Able to deliver outstanding customer service and adapt to changing situations.
  • Strong retail experience is an advantage, along with proficiency in using technology and digital channels.
  • Multitasking skills and ability to work effectively in a fast-paced environment.
  • Ability to communicate complex ideas clearly and empathetically.
  • Familiarity with ANZ policies and procedures is essential.
  • Possess excellent interpersonal and communication skills.

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