Dispute Resolution Specialist
2 days ago
We are seeking a highly skilled Dispute Resolution Specialist to join our team. In this role, you will play a key part in resolving customer disputes efficiently and effectively.
The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong analytical mind.
Key Responsibilities:- Craft responses that reflect the company's values and customer-centric approach to level 2 IDR complaints.
- Prioritise complaints where customer vulnerability has been identified and provide tailored support as needed.
- Negotiate solutions that satisfy both the customer and the business, turning challenges into opportunities.
- Maintain meticulous records of all customer disputes, ensuring data integrity and accuracy.
- Use your judgment and discretion to resolve disputes effectively, balancing business and customer needs.
- Experience in negotiation, mediation, or conciliation is highly valued.
- Previous experience in Internal or External Dispute Resolution is a significant plus but not an essential skill.
- A solid background in General Insurance or handling customer complaints is essential.
- Exceptional attention to detail and accuracy in recording and managing dispute information.
- Proven problem-solving skills with the ability to investigate and analyse information impartially.
- Outstanding communication skills, both written and verbal, to articulate dispute outcomes clearly and effectively.
- Flexibility to work from home two days per week.
- Lifelong learning and professional development opportunities to suit everyone.
- Give back to the community through volunteering, fundraising and donation opportunities for causes that you're passionate about.
-
Dispute Resolution Specialist
4 days ago
Brisbane, Queensland, Australia beBeeLitigation Full time $150,000 - $230,000Dispute Resolution SpecialistThis reputable organization consistently achieves exceptional results, with a highly respected dispute resolution practice that attracts high-end work through its elite corporate and commercial teams.As a Dispute Resolution Specialist, you will have the opportunity to work on complex cases, developing your skills in negotiation,...
-
Dispute Resolution Specialist
2 weeks ago
Brisbane, Queensland, Australia beBeeRiskMitigator Full time $90,000 - $120,000Dispute Resolution SpecialistWe are seeking a skilled professional to manage disputes and mitigate risk across various payment channels.Key Responsibilities:Develop effective dispute resolution strategies to minimize financial lossesAnalyze complex data sets to identify potential risks and trendsCollaborate with cross-functional teams to enhance overall risk...
-
Dispute Resolution Specialist
2 weeks ago
Brisbane, Queensland, Australia beBeeSpecialist Full time $120,000 - $180,000Dispute Resolution SpecialistWe seek an experienced Dispute Resolution Specialist to join our team in Brisbane. Our collaborative and innovative approach focuses on delivering exceptional solutions in commercial litigation, domestic and international arbitration, and specialist tribunals.The successful candidate will have a strong background in dispute...
-
Dispute Resolution Specialist
6 days ago
Brisbane, Queensland, Australia beBeeDispute Full time $120,000 - $160,000Dispute Resolution SpecialistWe are seeking a highly skilled Dispute Resolution Specialist to join our team. As a key member of our disputes and insolvency department, you will play a crucial role in managing dispute resolution and insolvency matters from start to finish.Key Responsibilities:Conduct thorough research to identify potential solutions and draft...
-
Dispute Resolution Specialist
2 days ago
Brisbane, Queensland, Australia beBeeDisputeResolution Full time $150,000 - $180,000Job DescriptionAs a dispute resolution expert, you will lead and develop a team of specialists to achieve fair and efficient resolutions of customer complaints through our internal dispute resolution process. You will manage the day-to-day operations of the IDR team handling general insurance complaints.Responsibilities include coaching and developing the...
-
Dispute Resolution Specialist
7 days ago
Brisbane, Queensland, Australia beBeeResolution Full time $150,000 - $250,000Unlock your potential in a challenging and rewarding role as a dispute resolution specialist. Our team is dedicated to providing strategic resolutions for complex, high-profile construction and infrastructure disputes.Job Description:We are seeking a skilled and ambitious individual to join our team of experienced lawyers who advise governments, contractors,...
-
Dispute Resolution Specialist
3 days ago
Brisbane, Queensland, Australia beBeeDispute Full time $100,000 - $140,000Job Title: Dispute Resolution Specialist">Job Summary:">We are seeking a skilled and experienced dispute resolution specialist to join our team. The ideal candidate will have a proven track record in managing and resolving disputes in a commercial, regulatory, and reputational context.">The successful candidate will be responsible for investigating...
-
Dispute Resolution Specialist
4 days ago
Brisbane, Queensland, Australia beBeeDispute Full time $70,000 - $105,000Job Summary:\We are seeking a skilled Dispute Resolution Specialist to join our team. This role involves managing investigations and responses to customer disputes, ensuring that all communication meets compliance and legal requirements.\The ideal candidate will have excellent problem-solving and decision-making skills, with the ability to navigate complex...
-
Dispute Resolution Specialist
4 days ago
Brisbane, Queensland, Australia beBeeDispute Full time $87,180 - $108,490Dispute Resolution SpecialistThe role is to manage the investigation and response to customer disputes, ensuring that all communication meets legal requirements. To provide support and advice to internal stakeholders on a case-by-case basis.Manage verbal and written customer disputes and AFCA referrals.Achieve performance benchmarks for dispute resolution...
-
Dispute Resolution Specialist
6 days ago
Brisbane, Queensland, Australia beBeeDisputeResolution Full time $90,000 - $130,000Job Title: Dispute Resolution SpecialistAbout the RoleWe are seeking an experienced and skilled Dispute Resolution Specialist to join our team. As a key member of our operations, you will be responsible for managing client disputes and complaints in a fair and efficient manner.In this role, you will be the primary contact for all client disputes and...
