Global Insurance and Safety Expert

2 weeks ago

Brisbane, Queensland, Australia beBeeTravel Full time $105,000 - $135,000
Job Description

The Travel Security and Insurance Specialist plays a pivotal role in ensuring comprehensive coverage for employees on international assignments. This involves providing technical guidance, responding to queries, and facilitating seamless insurance solutions.

Key Responsibilities
  • Provide expert technical guidance on program employee health and travel insurance coverage.
  • Ensure all departments understand their insurance needs and facilitate appropriate coverage adjustments.
  • Liaise with insurance brokers to negotiate terms and ensure compliance with local regulatory requirements.
  • Develop and maintain strong broker relationships and stay informed on market trends.
  • Coordinate annual insurance renewals, analyse renewal proposals, and advise senior management on coverage and cost-effectiveness.
  • Collaborate with the Risk Management team to identify and assess risks and ensure they are adequately covered by insurance policies.
  • Maintain accurate and up-to-date insurance records and documentation.
International SOS Relationship Management
  • Act as the key contact for International SOS membership management.
  • Lead on the resolution of complaints received from program staff and influence International SOS to uphold service level agreements.
  • Support travellers in accessing the International SOS Assistance App and related solutions.
  • Monitor the International SOS Travel Tracker and remove duplicates, ensure accurate contact details, and prevent traveller drop-off.
Adaptive Mobilisation and International Travel Framework
  • Serve as custodian of the Adaptive Mobilisation and International Travel framework, including the Adaptive Mobilisation and Travel Procedure and LGBTIQ+ Safe Mobilisation and International Travel Policy.
  • Liaise with the Global Security Office regarding new travel destinations and manage the approved country list within the control strategy.
Requirements and Qualifications
  • Bachelor's Degree + Five years of relevant experience, or Master's Degree + Three years of relevant experience
  • 5-10 years' experience in insurance coordination or travel risk management, preferably within a multinational or development sector organisation.
  • Strong understanding of insurance principles and travel safety frameworks, including business travel, expatriate coverage, and local medical insurance.

This role requires excellent communication and stakeholder engagement skills, with the ability to liaise effectively across internal teams and external partners.

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