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Customer Engagement Specialist
2 weeks ago
An experienced Customer Engagement Specialist will embody the company's desire to provide exceptional customer experiences that drive commercial success. The successful candidate will welcome customers, engage them through intentional interactions, and deepen their understanding of relevant products.
Key Responsibilities:- Welcome and engage customers in a professional and inclusive manner.
- Demonstrate products that address customer needs and deliver an exceptional customer experience.
To be successful in this role, you will possess:
- Effective selling skills and ability to drive commercial outcomes.
- Experience operating within a customer service role or environment.
- Strong communication and problem-solving skills.
- A demonstrated ability to utilise empathy to manage interpersonal relationships.
- Open-mindedness and deep curiosity seeking to understand others.
This is a part-time position with flexible work arrangements considered. Benefits include:
- Generous product discount allowance and bi-annual complimentary product allocation.
- Paid volunteering allowance for all employees.
- Opportunity for bonus based on personal and business performance.
- Complimentary access to LinkedIn Learning and in-house training programs.
- Product and core skills training and study support opportunities.
The L'Oréal Group is committed to reducing barriers due to traditional working practices. If you require any adjustments or accommodations in our recruitment process or employment, please email us to speak with our Talent Acquisition representative.
We are an equal opportunity employer and encourage applications from people regardless of gender, ethnicity, religious beliefs, or disability.
