Customer Service Coordinator

4 days ago

Mildura, Victoria, Australia beBeeCustomer Full time $50,000 - $75,000

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Are you ready to embark on an exciting new opportunity?

We are seeking a motivated and customer-focused individual to join our team as a Retail Administration Assistant in Mildura.

As a leading national supplier of medical and in-home aids, we deliver innovative healthcare solutions and exceptional customer service. Our showroom creates a welcoming environment for clients and medical professionals.

Our Retail Administration Assistant will deliver excellence in service by promoting sales and assisting clients in finding the right solutions.

Key Responsibilities:

  • Answer telephone queries and provide assistance to customers
  • Undertake debt collection for the store
  • Operate Point of Sale systems effectively
  • Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions
  • Generate invoices and maintain accurate records
  • Coordinate delivery schedules and follow-ups

Requirements:

  • Previous experience in a customer service role, preferably in a retail environment
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Demonstrated ability to work effectively in a team
  • Excellent computer literacy, including proficiency in Microsoft Office
  • Knowledge of healthcare products or experience in the medical industry is desirable.

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