Guest Experience Champion

2 weeks ago

Sydney, New South Wales, Australia beBeeHospitality Full time $90,000 - $110,000
Welcome Desk Manager Role

W Hotels Sydney, New South Wales, Australia is seeking a highly skilled Welcome Desk Manager to join our team.

About the Role:

This exciting opportunity will see you drive a guest-oriented mindset amongst the team and lead by example. You will support the team in creating exceptional experiences for our guests and strive for service that exceeds expectations.

Key Responsibilities:
  1. Delivering Exceptional Guest Experiences:
  2. Driving W's Whatever/Whenever Culture and Bonvoy Loyalty Program:
  3. Supporting Rooms Division Operations:
  4. Maintaining High Standards of Service:
  5. Collaborating with the Welcome and Whatever/Whenever Managers:
Requirements:

The ideal candidate will possess strong communication skills, be charismatic, and have extensive knowledge of guest services procedures and financial procedures.

Why Join Our Team?

At W Hotels, we celebrate individuality and provide opportunities for personal and professional growth. Our unique work culture sparks imagination and curiosity while bringing the W experience to life for our guests.

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