
Director of Guest Experience
3 days ago
Dream big with us
We are on the hunt for an engaging people leader who is motivated to create memorable moments for guests and their team.
About The OpportunityThe cornerstone of over 350 Australian communities, our pubs are owned and operated by a leading hospitality business.
- Motivate and inspire the team to deliver a genuine and local guest experience
- Champion team coaching and mentoring, guest and team initiatives and day-to-day pub operations
- Proactively activate local events and support the Venue Manager to develop & drive marketing initiatives
- Build a responsible service culture that is centred around fun, passion and authenticity, encouraging your team and guests to come as they are
- You have great leadership and operational experience with positivity and enthusiasm to thrive in a fast-paced environment
- You have contagious passion when it comes to the guest experience and to inspire, coach and develop your team
- You hold current industry RSA and RSG/RCG qualifications as per state requirements
Together, we're part of something much bigger, working alongside other great brands to create a more sociable future.
Let's have a good time - creating a safe, inclusive and fun place to rock up to. We're serious about being a better version of ourselves, together.
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