Business Analysis Specialist

6 days ago

Newcastle, New South Wales, Australia HOBAN Recruitment Full time

Business Analyst Opportunity

We are currently seeking a skilled Business Analyst to join our team at HOBAN Recruitment. As a Business Analyst, you will play a crucial role in designing and implementing business improvements that enhance customer experiences and improve operational performance.

Key Responsibilities:

  • Report Analysis and Production: Produce and analyse reports using standard statistical techniques to provide valuable insights for business decisions.
  • Reporting Coordination: Coordinate divisional and branch reporting requirements to ensure timely and accurate delivery of reports.
  • Business Requirements Development: Develop business functional requirements aligned with policy and legislative frameworks to support business improvements.
  • Business Metrics Translation: Translate business metrics to support internal stakeholders in optimising customer experience.
  • Workshop and Communication Design: Design and deliver workshops and communication materials for complex systems to ensure effective stakeholder engagement.
  • Governance and Compliance: Implement governance, compliance, and performance tracking systems to maintain audit and risk controls.

Benefits

  • Competitive Remuneration: Enjoy a competitive pay rate of $60.26 per hour, including casual loading, providing you with financial stability and recognition for your expertise.
  • Superannuation Benefits: Receive 11.5% superannuation to secure your future and support your retirement planning.
  • Flexible Work Arrangements: Enjoy a full-time position with 37.5 hours per week, Monday to Friday, offering a healthy work-life balance.
  • Collaborative Work Environment: Join a collaborative and inclusive work environment that values innovation and employee well-being.

About You

  • Critical Thinking and Problem-Solving: Demonstrate strong critical thinking and problem-solving abilities to drive business improvements.
  • Technical Skills: Possess proficiency in Excel and statistical analysis techniques to support data-driven decision-making.
  • Decision-Making and Documentation: Show excellent decision-making and documentation skills to ensure effective business outcomes.
  • Experience and Qualifications: Have experience working with governance, compliance, and performance monitoring systems, with desirable experience in CRM systems like Salesforce.

At HOBAN Recruitment, we are committed to diversity and inclusion. We encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

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