Customer Service Coordinator

4 weeks ago


Toowoomba City, Australia RSM AUSTRALIA Full time

RSM Australia fosters a culture of collaboration, empowerment, and growth. As a leading professional services firm, we connect our employees to a global network of resources and invest in their future.

We value the meaningful work that our team members do and encourage them to be part of our success. Our Receptionist will play a vital role in supporting the office with administration tasks.

Key Responsibilities:

  • Ensure all phone calls are answered professionally, adhering to our firm's practice and policy
  • Accurately transfer phone calls throughout the office
  • Take and deliver messages within the office
  • Maintain a welcoming environment for visitors
  • Email phone messages in a timely and professional manner
  • Ensure the reception area, meeting rooms, and kitchen are kept tidy
  • Maintain bookings for meeting rooms and resources
  • Order catering for meetings from suppliers
  • Organize couriers as requested
  • Sort incoming and outgoing mail
  • Issue visitor passes
  • Update document lists
  • Maintain stock levels
  • Assist in meeting management
  • Provide general administrative support as required
  • Adhere to our firm's policies, procedures, and guidelines
  • Evaluate work processes to ensure a safe and healthy environment
  • Perform other duties as assigned

Essential Skills and Qualifications:

  • Year 12 completion or equivalent
  • Strong attention to detail
  • Excellent written and verbal communication skills
  • Able to work collaboratively as part of a team
  • Flexibility to work varied hours
  • Professional presentation at all times

Salary: The estimated annual salary for this position is around $55,000-$65,000 AUD, depending on location and experience. We offer a competitive compensation package that reflects the skills and qualifications of our candidates.



  • Toowoomba, Australia Coates Full time

    **About us** Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. **The next step in your career starts here** - 12 month fixed-term part time...


  • Toowoomba, Australia Coates Hire Full time

    About usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. The next step in your career starts here… Part time position, initial 12-month fixed...

  • Service Coordinator

    7 months ago


    Toowoomba, Australia Queensland Health Full time

    The Service Coordinator will provide leadership and management in the coordination of the activities of the work unit, including workload monitoring, to achieve the efficient and accurate delivery of payroll outcomes to customers. **About Corporate Enterprise Solutions**: **What we are looking for**: - Demonstrated ability in the co-ordination and...


  • Toowoomba City, Australia Invocare Full time

    About the RoleWe are seeking an experienced Funeral Service Coordinator to join our team at InvoCare. As a key member of our funeral services team, you will be responsible for coordinating and implementing all aspects of funeral services for families.Key ResponsibilitiesPlan, coordinate and implement funeral services in accordance with family preferencesWork...


  • Toowoomba City, Australia Hastings Deering (Australia) Ltd Full time

    About the RoleHastings Deering (Australia) Ltd is seeking a skilled Service Coordinator to join our Toowoomba Branch. The primary focus of this role will be to support the Service Advisors in delivering exceptional customer service and driving business growth.Key ResponsibilitiesBUILD STRONG CUSTOMER RELATIONSHIPS BY ACTING AS THE KEY OPERATIONAL CONTACT FOR...

  • Service Coordinator

    2 months ago


    Toowoomba City, Australia Hastings Deering (Australia) Ltd Full time

    Company :Hastings Deering (Australia) LtdAbout the RoleHastings Deering is looking for a Service Coordinator to join our Toowoomba Branch. The primary focus of this role will be to support the Service Advisors This is a Permanent, Full-time, Monday to Friday role.The key responsibilities of this dynamic role will include but not be limited to:Build and...


  • South Toowoomba, Queensland, Australia RDO Equipment Full time

    About RDO Equipment:We are one of the world's largest and most trusted John Deere and Vermeer equipment dealers, with a strong presence in Australia.Our job is not just about supplying equipment, but building long-term relationships with our customers. We strive to provide exceptional customer service and support, with a team of dedicated professionals who...


  • Toowoomba City, Australia Aboriginal And Torres Strait Islander Legal Service Full time

    About UsAboriginal And Torres Strait Islander Legal Service (ATSILS) is a not-for-profit organisation that delivers innovative, professional criminal, civil and family law services to Aboriginal and Torres Strait Islander clients throughout Queensland.We are 50 years old, with over 300 staff including a specialist Through Care service to complement our legal...


  • Toowoomba, Australia Coregas Full time

    **Flexible work culture**: - **Supportive management and development opportunities**: - **Wesfarmers shares & other great benefits** **Who we are?** Coregas' vision is Changing Gases, Changing Lives. At Coregas, we help our customers achieve amazing things by delivering products, expertise and personal service second to none. We have an exciting...

  • Forklift Operator

    3 months ago


    Toowoomba City, Australia Adbri Full time

    The role This fast-paced role needs someone who has the ability to multitask and adapt to changing priorities with the ability to effectively communicate with other branches, customers and transport companies to ensure the smooth running of the facility.Reporting to the Sales Representative, you will be working as part of a friendly team who will help you...


  • Toowoomba City, Australia Great Southern Bank Full time

    At Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support. Our** Customer Service Specialist **role is pivotal to supporting our purpose. Based in our **Toowoomba**...


  • Toowoomba City, Australia The Cheesecake Shop Toowoomba Full time

    Calling all sweet treat enthusiasts! We are on the hunt for a Product Ambassador of sales and all things Yummy! Are you a sales superstar with a passion for delicious treats? Do you love spreading joy through customer service? Do you like to work in a kitchen environment? Look no further, because we have the perfect role for you! With a minimum 20-hour...

  • Customer Service

    6 months ago


    Toowoomba, Australia McGregor Gourlay Full time

    **Introduction**: McGregor Gourlay Agricultural Services is one of the most dynamic privately owned rural services companies in Australia, employing over 150 staff across 17 branches located across North West NSW, the NSW Northern Rivers, the Darling Downs and the South West QLD Border Regions serving the townships and surrounding areas. We offer a highly...

  • Customer Service

    6 months ago


    Toowoomba, Australia McGregor Gourlay Full time

    **Introduction**: McGregor Gourlay Agricultural Services is one of the most dynamic privately owned rural services companies in Australia, employing over 150 staff across 17 branches located across North West NSW, the NSW Northern Rivers, the Darling Downs and the South West QLD Border Regions serving the townships and surrounding areas. We offer a highly...


  • Mount Isa City, Australia Komatsu Australia Full time

    About UsKomatsu Australia is a leading manufacturer of mining and construction equipment, committed to innovation, safety, and quality.Salary and BenefitsThe successful candidate can expect a competitive salary package, including a base salary of $65,000 per annum, plus opportunities for overtime and bonuses. We also offer comprehensive benefits, including...


  • Toowoomba, Australia Programmed Full time

    Our client in Toowoomba, who specializes in manufacturing Civil products, is currently looking for a customer service coordinator who can work collaboratively with the sales department to provide excellent service experiences for all customers. Reporting to the branch manager, you will be responsible for providing customer service, demonstrating product...


  • Toowoomba, Australia Findex Full time

    Looking for longevity in your career? look no further, we are seeking a motivated and great team player to join our team based out of our Toowoomba office. **Client Services Coordinator - Toowoomba** - Findex allows you to be the best version of yourself - Surround yourself with people who inspire and challenge you - Join a team passionate about making a...


  • Toowoomba City, Australia Hastings Deering (Australia) Ltd Full time

    About Hastings DeeringHastings Deering (Australia) Ltd is a leading provider of heavy machinery and equipment solutions in Australia.The Role:We are seeking an experienced Service Advisor to join our Toowoomba Branch, working closely with the Field Service Team to ensure customers receive exceptional service.This is a permanent, full-time role, Monday to...


  • Toowoomba City, Australia People's Choice Full time

    About the Role">At People's Choice, we're on a mission to provide exceptional customer experiences. As our Member Experience Officer, you'll be the face of our business for our valued members and play a vital role in delivering consistently high-quality service.">We're seeking part-time team members (consisting of 66.5 hours per fortnight) based at our...

  • Project Coordinator

    6 months ago


    Toowoomba City, Australia HB Recruitment Full time

    $80,000 + Super - On-going support and training - Must have exceptional communications skills Are you an organized, IT-savvy professional with a passion for efficient project management? Our client, an ICT services provider with several small branches throughout Australia, is currently seeking a full-time, Project Coordinator for their Toowoomba Office. If...