Field Service Coordinator

3 days ago


Toowoomba City, Australia Hastings Deering (Australia) Ltd Full time

About Hastings Deering

Hastings Deering (Australia) Ltd is a leading provider of heavy machinery and equipment solutions in Australia.

The Role:

We are seeking an experienced Service Advisor to join our Toowoomba Branch, working closely with the Field Service Team to ensure customers receive exceptional service.

This is a permanent, full-time role, Monday to Friday, with a competitive remuneration package including an estimated annual salary of $85,000 - $95,000 AUD depending on experience.

Key Responsibilities:

  • Build strong customer relationships as the primary operational contact for assigned customers.
  • Verify accurate invoicing to ensure prompt payment by customers.
  • Maintain effective communication with all stakeholders.
  • Capture and convey customer requirements to the Service team.
  • Implement action plans for financial targets.

Required Skills and Competencies:

  • Desirable trade qualification.
  • Experience in a service-oriented department.
  • Sound computing skills, including Microsoft AX knowledge.
  • Ability to maintain high workplace health and safety standards.

About the Benefits:

  • A competitive salary.
  • Ongoing training and support for career development.
  • Annual salary reviews.
  • Salary Continuance Insurance.
  • Paid parental leave options.
  • Employee Assistance Program.
  • Discounts on private health, vehicles, travel, and more.
  • A culture of collaboration and innovation.


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