Sales Coordinator

2 weeks ago

Bendigo, Victoria, Australia Mercy Aged and Community Care Ltd Full time
About the Opportunity

We are seeking a highly motivated and experienced Sales Coordinator to join our team at Mercy Health. As a Sales Coordinator, you will play a key role in delivering exceptional sales experiences for our incoming residents, ensuring that our retirement village setting meets the highest standards of quality and care.

Key Responsibilities:

  • Coordinate the sales experience from start to finish for our incoming residents
  • Enhance and develop relationships with Seniors Living residents, potential customers, and their representatives
  • Manage unit sales and marketing in accordance with set KPIs
  • Project manage unit refurbishments aligned with settlement time frames
  • Assist in the compilation of Village Contracts, Disclosure Documents, Facts Sheets
  • Ensure compliance with relevant regulatory requirements with the aim to achieve Accreditation across the portfolio
  • Assist with Seniors Living development projects
  • Work with Village Managers and Service Managers to create Villages with open and transparent relationships between clients, residents, and staff to ensure that communities operate efficiently and to the highest standards
  • Ensure residents and clients experience a positive customer journey from beginning to end within the broader Mercy Health community

What You'll Bring:

  • Tertiary qualification desired (e.g., Marketing, Management, Sales, Property)
  • Experience within the Retirement/Seniors Living and Property Sales sectors
  • An understanding of the requirements in Retirement Village operations, including statutory requirements, agreements, and disclosures, asset management, sales, and marketing, and excellence in relationship and service management
  • Sound business skills, including the ability to understand and interpret budgets
  • Proven ability to achieve positive sales outcomes both from a Retirement Village perspective and within the broader community
  • Proven experience in sales, via selling off the plan
  • Excellent time management, organizational, and communication skills, with the ability to adapt and problem solve
  • A compassionate, flexible, and positive approach to effective resident care and management
  • The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment

Why Mercy Health?

At Mercy Health, we value our people and our cultures, creating positive experiences and opportunities for all. We offer a range of benefits, including flexible working hours, the opportunity to work close to home, and the option to purchase additional leave when needed. We also provide ongoing support from our dedicated service team, learning and development opportunities, and access to a range of retail discounts.

Join Our Team:

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities, and cultural backgrounds.

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