Sales Coordinator
4 weeks ago
About the Opportunity
At Mercy Health, we're committed to delivering exceptional care and services to our communities. As a Sales Coordinator - Retirement Village, you'll play a vital role in helping us achieve this goal.
Your Key Responsibilities
- Assist in delivering the Mercy Health Seniors Living service offering
- Enhance and develop relationships with Seniors Living residents, potential customers, and their representatives
- Manage unit sales and marketing in accordance with set KPIs
- Project manage unit refurbishments aligned with settlement time frames
- Assist in the compilation of Village Contracts, Disclosure Documents, Facts Sheets
- Ensure compliance with relevant regulatory requirements with the aim to achieve Accreditation across the portfolio
- Assist with Seniors Living development projects
- Work with Village Managers and Service Managers to create Villages with open and transparent relationships between clients, residents, and staff to ensure that communities operate efficiently and to the highest standards
- Ensure residents and clients experience a positive customer journey from beginning to end within the broader Mercy Health community
What You'll Bring
To thrive in this role, you'll have:
- Tertiary qualification desired (e.g., Marketing, Management, Sales, Property)
- Experience within the Retirement/Seniors Living and Property Sales sectors
- An understanding of the requirements in Retirement Village operations, including statutory requirements, agreements, and disclosures, asset management, sales, and marketing, and excellence in relationship and service management
- Sound business skills, including the ability to understand and interpret budgets
- Proven ability to achieve positive sales outcomes both from a Retirement Village perspective and within the broader community
- Proven experience in sales, via selling off the plan
- Excellent time management, organisational, and communication skills, with the ability to adapt and problem solve
- A compassionate, flexible, and positive approach to effective resident care and management
- The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment
Why Mercy Health?
At Mercy Health, we're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities, and cultural backgrounds.
What We Offer
As a Sales Coordinator - Retirement Village, you'll enjoy a range of benefits, including:
- Flexible working hours and the option to purchase additional leave when needed
- Ongoing support from our dedicated service team
- Opportunities for learning, development, and progression
- Generous salary packaging options
- Access to a range of retail discounts across financial, healthcare, travel, and other services
- Health and wellbeing programs, including an Employee Assistance Program and Fitness Passport for you and your family
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