FX Business Development Manager

6 days ago


Sydney, New South Wales, Australia EBR Full time

About EBR

EBR is a leading global payment and risk management solutions firm based in Sydney. We offer a wide range of global payment and foreign exchange services, including foreign currency drafts, wire transfers, and risk management tools.

Job Summary

We are seeking an enthusiastic Business Development Manager with FX experience to join our specialist team. As a Business Development Manager, you will be responsible for developing and maintaining client relationships, identifying business opportunities, and growing our business through identifying needs within the foreign exchange space.

Key Responsibilities

  1. Client Relationship Management

Develop and maintain strong relationships with existing clients to ensure their needs are met and exceeded.

Business Development

Identify new business opportunities and develop strategies to pursue them.

Lead Generation

Identify new leads for expansion and develop new ways to grow our business through identifying needs within the foreign exchange space.

Sales and Marketing

Sell our client's solution using a consultative approach, presenting solutions based on their needs and fully explaining our value proposition and online platform.

Client Onboarding

Manage client onboarding in line with regional requirements and complete full customer handover as per our Sales to RMT handover process.

Customer Service

Ensure all internal processes and SLAs are followed to ensure exemplary customer experience; escalate issues to appropriate manager and follow up on all required actions.

Professional Development

Maintain quality service by establishing and enforcing organization standards.

Team Collaboration

Contribute to team effort by accomplishing related results as needed.

Performance Criteria

Adhere to the performance criteria as outlined in our Sales Scorecards.

Requirements

  1. FX/CFD Experience

Any experience in the FX/CFD environment or understanding of the underlying fundamentals of financial markets.

Communication Skills

Excellent communication skills both verbal and written.

Language Skills

Ability to speak fluent Mandarin is a must.

Professional Approach

Professional approach to prospective clients coupled with active listening skills and an inquisitive nature.

Technical Skills

Proficiency in Microsoft Office products and Excel databases.

Previous Experience

Previous experience in outbound B2B phone marketing or sales.

Corporate Navigation

Ability to navigate corporate structures to identify decision makers.

Self-Motivation

High degree of self-motivation and focus as well as effective organizational and time management skills.



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