FX Business Development Manager
6 days ago
About EBR
EBR is a leading global payment and risk management solutions firm based in Sydney. We offer a wide range of global payment and foreign exchange services, including foreign currency drafts, wire transfers, and risk management tools.
Job Summary
We are seeking an enthusiastic Business Development Manager with FX experience to join our specialist team. As a Business Development Manager, you will be responsible for developing and maintaining client relationships, identifying business opportunities, and growing our business through identifying needs within the foreign exchange space.
Key Responsibilities
- Client Relationship Management
Develop and maintain strong relationships with existing clients to ensure their needs are met and exceeded.
Business DevelopmentIdentify new business opportunities and develop strategies to pursue them.
Lead GenerationIdentify new leads for expansion and develop new ways to grow our business through identifying needs within the foreign exchange space.
Sales and MarketingSell our client's solution using a consultative approach, presenting solutions based on their needs and fully explaining our value proposition and online platform.
Client OnboardingManage client onboarding in line with regional requirements and complete full customer handover as per our Sales to RMT handover process.
Customer ServiceEnsure all internal processes and SLAs are followed to ensure exemplary customer experience; escalate issues to appropriate manager and follow up on all required actions.
Professional DevelopmentMaintain quality service by establishing and enforcing organization standards.
Team CollaborationContribute to team effort by accomplishing related results as needed.
Performance CriteriaAdhere to the performance criteria as outlined in our Sales Scorecards.
Requirements
- FX/CFD Experience
Any experience in the FX/CFD environment or understanding of the underlying fundamentals of financial markets.
Communication SkillsExcellent communication skills both verbal and written.
Language SkillsAbility to speak fluent Mandarin is a must.
Professional ApproachProfessional approach to prospective clients coupled with active listening skills and an inquisitive nature.
Technical SkillsProficiency in Microsoft Office products and Excel databases.
Previous ExperiencePrevious experience in outbound B2B phone marketing or sales.
Corporate NavigationAbility to navigate corporate structures to identify decision makers.
Self-MotivationHigh degree of self-motivation and focus as well as effective organizational and time management skills.
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