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Senior Relationship Manager, Wholesale FX

2 months ago

Sydney, New South Wales, Australia Westpac Group Full time
About the Role

We are seeking a highly skilled and experienced Relationship FX Dealer to join our Business and Consumer Financial Markets team at Westpac Group.

Key Responsibilities
  • Manage a significant portfolio of Wholesale FX clients by providing exceptional phone, digital, and email-based foreign exchange portfolio management and execution support services.
  • Grow your portfolio by identifying business development opportunities across the Group and your portfolio while supporting the broader Relationship FX team.
  • Employ a sound understanding of FX execution principles, deal requirements, and products to exceed service expectations of customers and internal stakeholders.
  • Support the business' goal of improving customer satisfaction aligned with the Group's FX pricing, Risk Management, and research, and improving the Group's share of primary FX customer relationships.
  • Maintain effective relationships with key stakeholders to promote a 'customer first' and enterprise-led view of activity and behavior.
  • Grow the business by supporting customer acquisition and retention to achieve desired results for customers while improving business performance.
  • Determine the most effective client servicing methodology across digital and non-digital engagement.
  • Provide insightful idea generation to clients across the spectrum of foreign exchange risk management incorporating a sound understanding of derivative structuring and corporate finance principles.
  • Comply with the letter and spirit of all Group and WIB policies, Dealing Room policies, and the B&C handbook.
  • Take ownership of risk in your role and perform your role in a way that reduces risk for our business and our customers.
Requirements
  • Substantial experience executing FX products for Wholesale clients, including providing guidance and advice.
  • Developed understanding of compliance and regulatory obligations in providing balanced and evidenced advice, with appropriate records kept.
  • Demonstrated history of managing a high-value book of clients while achieving sales objectives, with excellent communication skills.
  • Exceptional understanding of FX products, deal systems, and advanced principles of FX risk management, to enable appropriate education of customers and bankers.
  • Relevant education and professional accreditation, including AFMA.