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FX Business Development Manager
2 months ago
About the Opportunity
A new opportunity has arisen for an enthusiastic Business Development Manager with FX experience to join EBR, a leading global payment and risk management solutions firm.
You will join a specialist team offering a wide range of global payment and foreign exchange services, including foreign currency drafts, wire transfers, and risk management tools.
Key Responsibilities
- Develop and maintain client relationships to drive business growth and revenue.
- Identify business opportunities and develop strategies to capitalize on them.
- Identify new leads for expansion and develop new ways to grow businesses through identifying needs within the foreign exchange space.
- Harvest sales channels within sales regions as per the regionalized strategy and target markets.
- Sell client solutions using a consultative approach, presenting solutions based on client needs and fully explaining the company's value proposition and online platform.
- Manage client onboarding in line with regional requirements and complete full customer handover as per Sales to RMT handover process.
- Ensure all internal processes and SLAs are followed to ensure exemplary customer experience; escalate issues to appropriate managers and follow up on all required actions.
- Maintain quality service by establishing and enforcing organization standards.
- Maintain professional and technical knowledge by benchmarking state-of-the-art practices, attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Contribute to team effort by accomplishing related results as needed.
- Adhere to the performance criteria as outlined in the Sales Scorecards.
Requirements
- Any experience in the FX/CFD environment or understanding of the underlying fundamentals of financial markets.
- Excellent communication skills both verbal and written.
- Ability to speak fluent Mandarin is a must.
- Professional approach to prospective clients coupled with active listening skills and an inquisitive nature.
- Proficiency in Microsoft Office products and Excel databases.
- Previous experience in outbound B2B phone marketing or sales.
- Ability to navigate corporate structures to identify decision makers.
- High degree of self-motivation and focus as well as effective organizational and time management skills.
