Service Coordinator

4 weeks ago


KalgoorlieBoulder, Australia ACCESS HIRE Full time

At Access Hire, we are seeking a highly skilled and organized Service Coordinator to join our team in Kalgoorlie. As a Service Coordinator, you will be responsible for assisting with scheduling and planning our technicians to attend to service and breakdowns, as well as providing exceptional customer service.

The successful candidate will have previous coordinator or team leader experience in an automotive workshop environment, with a demonstrated sound knowledge of mechanical workshop practices such as customer service, sales, job cards, receipts, purchase orders, invoice reconciling, and stock inventory control.

Key responsibilities will include:

  • Coordinating and assisting with the day-to-day operations of the workshop
  • Fleet Scheduling and Planning - Monitor and maintain fleet maintenance plans and service schedules
  • Workflow management
  • Liaising with Workshop Technicians regarding the effective repair and maintenance of fleet
  • Ensuring units are prepared in keeping with relevant standards and regulations
  • Co-ordinating Rosters/Technicians
  • Providing exceptional customer service
  • Administration duties
  • Ability to think quickly and provide solutions to problems that may arise

The successful candidate will be an individual who will honour our core values of People, Safety, Respect, Communication, and Continuous Improvement.

Benefits of joining Access Hire include:

  • Competitive rates with the opportunity for career progression
  • Comprehensive ongoing training provided
  • The opportunity to work for a well-established, energetic, and growing organization
  • A positive and dynamic workplace with an ongoing commitment to continuous improvement and personal development
  • Inspirational leadership, that is eager to help you succeed
  • Company Employee Assistance Program (EAP) to support mental health
  • A safe workplace, with a strong focus on ZERO harm - every day

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