Exceptional Guest Experience Leader

4 days ago

Gold Coast, Queensland, Australia beBeePassionate Full time $105,000 - $150,000
About Senior Assistant Manager Role

This leadership position involves inspiring teams to deliver exceptional guest experiences in a fast-paced environment. The Senior Assistant Manager will work closely with Venue Managers, overseeing shifts, steering operations, and ensuring guests have a memorable experience.

Senior Assistant Managers must possess solid hospitality leadership experience, be adept at problem-solving, and demonstrate energy, initiative, and a great attitude. In return, you'll enjoy competitive pay, career growth opportunities, and a dynamic work environment that's both stunning and relaxed.

A typical day for a Senior Assistant Manager may involve:

  • Motivating the team to deliver genuine and personalized guest experiences.
  • Championing team coaching and mentoring, guest and team initiatives, and day-to-day pub operations.
  • Activating local events and supporting the Venue Manager to develop and drive marketing initiatives.
  • Buidling a responsible service culture centered around fun, passion, and authenticity, encouraging your team and guests to be themselves.

We're seeking candidates who are passionate about delivering outstanding guest experiences, possess excellent communication skills, and can lead by example. If you're close-enough on the requirements, we encourage you to apply and take the next step in your career journey.

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