Ambassador of Exceptional Guest Experiences
20 hours ago
We are seeking a skilled CUSTOMER SERVICE AMBASSADOR to provide exceptional guest experiences.
This role is perfect for individuals who thrive in fast-paced environments and have a passion for delivering top-notch customer service.
About the Role- Provide personalized attention to guests, responding promptly to their requests and needs.
- Maintain accurate records of guest interactions and transactions.
- Promote hotel facilities and services through strong product knowledge and upselling techniques.
- Proven experience in customer-facing roles, preferably within the hospitality industry.
- Excellent verbal and written communication skills.
- Ability to work varied shifts, including weekends and public holidays.
Our ideal candidate is a team player with a positive attitude, excellent problem-solving skills, and a genuine passion for delivering outstanding customer experiences.
Key Responsibilities:- Deliver exceptional customer service by responding to guest requests promptly, efficiently and courteously during check-in, check-out and for the duration of our guest's stay.
- Ensure accuracy of guest accounts on departure.
- Promote and up-sell hotel facilities through strong product knowledge.
- Maintain a high level of professionalism, maintaining procedures in relation to credit and cash transactions and accounting documentation.
- A competitive salary and benefits package.
- The opportunity to work in a dynamic and supportive team environment.
- Ongoing training and development opportunities.
-
Delivering Exceptional Guest Experiences
7 days ago
Gold Coast, Queensland, Australia beBeeAmbassador Full time $45,000 - $85,000Guest Service AmbassadorWe are seeking a charismatic Guest Service Ambassador to deliver exceptional experiences for our guests at check-in and throughout their stay.About the RoleThis key position involves welcoming guests, attending to their requests promptly and efficiently, and ensuring they have a memorable experience with us.You will follow strict...
-
Exceptional Guest Experience Ambassador
3 days ago
Gold Coast, Queensland, Australia beBeeHospitality Full time $40,000 - $60,000Job DescriptionThe Guest Services team plays a pivotal role in delivering exceptional guest experiences by efficiently managing hotel communications, addressing inquiries, and meeting guest requests with professionalism.Key responsibilities include:Handling incoming and outgoing calls with promptness and courtesy, ensuring high standards of communication are...
-
Ambassador of Exceptional Guest Experiences
7 days ago
Gold Coast, Queensland, Australia beBeeHospitality Full time $28,000 - $35,000The role of a Premium Services Host is to provide exceptional service to valued guests and promote member benefits through various channels.Premium Services HostThis position is the face of our premium gaming experiences, creating memorable encounters for our esteemed visitors. Key responsibilities include:Responding to guest inquiries in a professional and...
-
Guest Experience Champions
1 day ago
Gold Coast, Queensland, Australia beBeeRemarkableExperience Full time $52,000 - $73,000Exceptional Guest Experience AmbassadorsKey ResponsibilitiesWe are seeking highly motivated and enthusiastic individuals to deliver outstanding customer service, ensuring a seamless experience for our guests from start to finish.Providing exceptional customer experiences and leaving every guest with a smile on their face.Collaborating with colleagues to...
-
Luxury Guest Ambassador
1 day ago
Gold Coast, Queensland, Australia beBeeAmbassador Full timeWe are seeking an experienced and professional Luxury Guest Ambassador to join our team.This is a unique opportunity to work in a fast-paced environment, providing exceptional customer service and ensuring the presentation of our lounge upholds 5-star standards.Key responsibilities will include:Meeting and greeting guests whilst maintaining high levels of...
-
Guest Experience Ambassador
19 hours ago
Gold Coast, Queensland, Australia beBeeCustomer Full time $44,000 - $64,000Exceptional Guest Service SpecialistThe ideal candidate will deliver exceptional service and create memorable connections with our guests. As the face of our hotel, you will play a vital role in ensuring our guests feel welcomed and valued throughout their stay.Key Responsibilities:Efficiently handle check-in and check-out processes, ensuring accurate room...
-
Host of Guest Experiences
20 hours ago
Gold Coast, Queensland, Australia beBeeAmbassador Full time $60,000 - $90,000Atmosphere AmbassadorJob SummaryWe seek an engaging Atmosphere Ambassador to create a welcoming atmosphere for our guests through authentic service and genuine interactions.Key Responsibilities:Develop and maintain strong relationships with guests by sharing passion for our products, creating special moments, and delivering exceptional experiences.Contribute...
-
Guest Experience Ambassador
6 days ago
Gold Coast, Queensland, Australia beBeeCustomerService Full time $40,000 - $55,000Experience the satisfaction of delivering exceptional guest experiences as a key member of our hospitality team.Giving Guests Exceptional ExperiencesThis role involves ensuring the highest standards of cleanliness, hygiene, and comfort in guest accommodation through daily tasks and attention to detail.Clean and maintain rooms, bathrooms, and common...
-
Guest Experience Ambassador
1 week ago
Gold Coast, Queensland, Australia beBeeHospitality Full time $45,000 - $60,000About the RoleThe Mondrian Guest Services team plays a pivotal role in delivering an exceptional guest experience by efficiently managing the hotel's telephone system, handling guest inquiries, and addressing requests with professionalism and care.This position goes beyond answering calls – it's about creating a memorable, personalised experience for each...
-
Guest Experience Ambassador
6 days ago
Gold Coast, Queensland, Australia beBeeGuest Full time $45,000 - $65,000Job OverviewWe are seeking a highly skilled Guest Services professional to excel in a dynamic environment.Main Responsibilities:Maintain the cleanliness and presentation of guest areas, including bathrooms, wet areas, and guest rooms.Elevate the guest experience by proactively engaging with guests to anticipate their needs and deliver individualized and...