Community Engagement and Research Lead

2 weeks ago

Ipswich, Australia Ipswich City Council Full time

About the Role

The Ipswich City Council is seeking a highly skilled Community Research and Engagement Manager to lead the council's understanding of and engagement with the community. This role will involve conducting research, data analysis, and insights to inform and support strategy and decision-making.

Key Responsibilities

  • Develop and implement targeted communication and engagement campaigns to effectively engage with the community and manage reputational risks.
  • Design and deliver place-based events and activations to foster community engagement.
  • Build and maintain insights capability across the organization to inform community input into council strategy and decision-making.
  • Lead research and analysis activities to leverage data and analytics to identify stakeholder and community attitudes.
  • Represent and present council's position on priority and emerging issues to the Ipswich community.
  • Lead, coach, and support a focused team with a positive and effective culture.

About You

To be successful in this role, you will have:

  • Tertiary qualification in marketing, communications, or a related field, and/or extensive experience.
  • Substantial experience in building and delivering engagement programs aligned to overarching strategic objectives.
  • Strong experience in quantitative market research and qualitative research.
  • Experience working in a senior stakeholder role across complex projects to develop and implement high-quality communications, research, and engagement plans and strategies.
  • Demonstrated team leadership with an aptitude for clear communication, staff development, solutions focus, and shared achievement.

About the Benefits

This is a fixed-term contract with an attractive remuneration package that includes 12.5% superannuation and leave loading. Benefits include a positive workplace culture, work-life balance, diversity and inclusion, leave options, and salary packaging.

About Ipswich City Council

Ipswich City Council is a dynamic and growing region with a rich heritage and diverse landscapes. The council contributes to the region's growth and development with teams operating across various industries delivering services to the community and creating a vision for the future.

Join Us

If you share our values and are passionate about enhancing the quality of life for the Ipswich community, then this could be the role for you. Please apply online and submit a cover letter and resume for consideration.

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