Community Engagement and Research Manager

3 weeks ago

Ipswich, Australia Ipswich City Council Full time

About the role

As a Community Research and Engagement Manager at Ipswich City Council, you will be responsible for leading the council's understanding of and engagement with the community through research, data, insights, analysis, and on-ground action to inform and support strategy and decision-making.

Some of your key responsibilities will include:

  • Developing targeted, multi-channel communication and engagement campaigns that enable effective engagement and manage reputational risks and emerging issues
  • Delivering place-based events and activations that enable effective engagement
  • Building insights capability across the organisation to inspire community input into council strategy and decision-making
  • Leading research and analysis activities and leveraging data and analytics to identify stakeholder and community attitudes to effectively target communications and influence the direction of current and future strategies and programs
  • Representing and presenting council's position on priority and emerging issues to the Ipswich community
  • Leading, coaching, and supporting a focused team with a positive and effective culture

About you

To be successful in this role, you will have:

  • Tertiary qualification in marketing, communications, or a related field, and/or extensive experience
  • Substantial experience in building and delivering engagement programs aligned to overarching strategic objectives
  • Strong experience in quantitative market research (essential) and qualitative research (beneficial)
  • Experience working in a senior stakeholder role across complex projects to develop and implement high-quality communications, research, and engagement plans and strategies
  • Demonstrated team leadership with an aptitude for clear communication, staff development, solutions focus, and shared achievement

About the benefits

This is a fixed-term contract with an attractive remuneration package that includes 12.5% superannuation and leave loading.

Benefits include:

  • Positive workplace culture: Be part of a team that values positivity, inclusivity, and a supportive environment where everyone can thrive
  • Work/Life balance: Enjoy a supportive approach to work/life balance to maintain your well-being while fulfilling your work ambitions
  • Diversity and inclusion: Work with a diverse workforce where different ideas and perspectives lead to innovation and better decision-making
  • Leave options: Annual leave with 17.5% leave loading, cultural leave, and other leave options
  • Salary packaging: Tailor a variety of salary packaging options to your needs such as financial advice, income protection insurance, professional memberships, novated leases, and more

About us

Ipswich City Council contributes to our vibrant and growing region with teams operating across various industries delivering services to the community and creating our vision:

'Ipswich, a city of opportunity for all.'

We have a workplace culture built on our values of communication, collaboration, integrity, efficiency, and leadership. Come and join us in shaping the future of the city and its people.

  • Community Engagement and Research Manager

    4 weeks ago

    Ipswich, Australia Ipswich City Council Full time

    About the RoleWe are seeking a highly skilled Community Research and Engagement Manager to lead our council's understanding of and engagement with the community through research, data, insights, analysis, and on-ground action to inform and support strategy and decision-making.Key ResponsibilitiesDevelop targeted, multi-channel communication and engagement...

  • Community Engagement and Research Manager

    4 weeks ago

    Ipswich, Australia Ipswich City Council Full time

    About the RoleWe are seeking a highly skilled Community Research and Engagement Manager to lead our council's understanding of and engagement with the community through research, data, insights, analysis, and on-ground action to inform and support strategy and decision-making.Key ResponsibilitiesDevelop targeted, multi-channel communication and engagement...

  • Community Engagement and Research Manager

    3 weeks ago

    Ipswich, Australia Ipswich City Council Full time

    About the RoleAs a Community Research and Engagement Manager, you will play a pivotal role in shaping Ipswich City Council's understanding of and engagement with the community. Your expertise will inform and support strategy and decision-making through research, data, insights, analysis, and on-ground action.Key ResponsibilitiesDevelop and implement targeted...

  • Community Research and Engagement Manager

    4 weeks ago

    Ipswich, Australia Ipswich City Council Full time

    **About the role** As Community Research and Engagement Manager you will lead council’s understanding of and engagement with the community through research, data, insights, analysis and on-ground action to inform and support strategy and decision-making. Some of your key responsibilities will include: - Develop targeted, multi-channel communication and...

  • Community Engagement and Research Lead

    2 weeks ago

    Ipswich, Australia Ipswich City Council Full time

    About the RoleThe Ipswich City Council is seeking a highly skilled Community Research and Engagement Manager to lead the council's understanding of and engagement with the community. This role will involve conducting research, data analysis, and insights to inform and support strategy and decision-making.Key ResponsibilitiesDevelop and implement targeted...

  • Community Engagement Officer

    4 weeks ago

    Ipswich, Australia Ipswich City Council Full time

    About the RoleWe are seeking a highly skilled and motivated Community and Public Programs Officer to join our team at Ipswich Art Gallery. As a key member of our team, you will be responsible for designing and delivering dynamic and engaging programming that complements our exhibitions.Key ResponsibilitiesDevelop and deliver a suite of public programming for...

  • Client Engagement Officer

    5 months ago

    Ipswich, Australia Healthy Life Community Services Pty Ltd Full time

    The role of Client Engagement Officer is to provide leadership, support, and supervision to Team Leaders, residential workers, to play a lead role in the creation of a therapeutic culture and work as part of a broader team to deliver high quality care to people in our care. As the client engagement officer, you are responsible for overseeing the day-to-day...

  • Community Engagement Manager

    5 months ago

    Ipswich, Australia The Salvation Army Full time

    -Start your career with The Salvation Army today! We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. ABOUT US The Salvation Army is one of Australia’s largest and most-loved charities, helping...

  • Manager

    5 months ago

    Ipswich, Australia Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts Full time

    The Office for Veterans is the central point of contact and coordination for veterans' policy issues and Queensland Government commitments relating to veterans. As Manager, Office for Veterans, you will deliver and oversee projects and activities as well as develop and provide comprehensive policy advice on a broad range of veterans' matters. Working...

  • Member Engagement Consultant

    5 months ago

    Ipswich, Australia RACQ Full time

    **Member Engagement Consultant**(**Job Number**:240000GH**)** **Description** RACQ Ipswich is looking for a fun, energetic and customer service superstar to join our team. No experience necessary - just a willingness to learn! We will provide a comprehensive and tailored training programme to set you up for success. As a Member Engagement Consultant, you...

  • Member Engagement Consultant

    2 weeks ago

    Ipswich, Australia RACQ Full time

    **Member Engagement Consultant**(**Job Number**:240001IL**)** **Description** RACQ Ipswich is looking for a fun, energetic and customer service superstar to join our team. We will provide a comprehensive and tailored training programme to set you up for success. As a Member Engagement Consultant, you will create exceptional customer service experiences for...

  • Member Engagement Consultant

    5 months ago

    Ipswich, Australia RACQ Full time

    **Member Engagement Consultant** **(** **Job Number**: **230001UI** **)** **Description** - RACQ Ipswich is looking for a fun, energetic and customer service superstar to join our team. No experience necessary - just a willingness to learn! We will provide a comprehensive and tailored training programme to set you up for success. As a Member Engagement...

  • Manager, Media and Communications

    4 weeks ago

    West Ipswich, Australia Queensland Health Full time

    About the role Our growing community faces significant health challenges, including higher-than-average rates of chronic conditions and socio-economic barriers that make accessing healthcare more difficult. We also operate Queensland's largest correctional health service, caring for patients across six prisons and two youth detention centres, with more...

  • Senior Program Manager

    4 weeks ago

    Ipswich, Australia Mercy Community Full time

    About the RoleMercy Community Services is seeking a highly skilled and experienced Senior Program Manager to join our team. As a key member of our leadership team, you will be responsible for contributing to the overall leadership and management of our services, delivering consistent implementation of best practice strategies to ensure the needs of children,...

  • Senior Program Manager

    3 weeks ago

    Ipswich, Australia Mercy Community Full time

    About the roleMercy Community Services is seeking a Senior Program Manager to support several programs across the West region, including Family & Child Connect, Family Intervention, and Intensive Family Support.This is a permanent full-time position based in Ipswich, with frequent travel to locations such as Toowoomba and surrounds.The successful candidate...

  • Senior Program Manager

    1 month ago

    Ipswich, Australia Mercy Community Full time

    About the RoleMercy Community Services is seeking a highly skilled and experienced Senior Program Manager to join our team. As a key member of our leadership team, you will be responsible for contributing to the overall leadership and management of our services, delivering consistent implementation of best practice strategies to ensure the needs of children,...

  • Supervisor Workforce Engagement

    3 days ago

    Ipswich, Australia Queensland Corrective Services Full time

    Manage the day-to-day activities of the centre's workforce engagement support team and call centre. - Supervise and participate in a team providing a high-quality service in the formulation of innovative and workable solutions for centre safety, development and wellbeing. - Contribute to the centre's operational performance framework and data systems for...

  • Communications Operator

    5 months ago

    Ipswich, Australia Queensland Police Service Full time

    ** Initial Appointment will be on a fixed term temporary basis while you participate in a Communications Operator Training Program of approximately 6 months. You are required to successfully complete the training program to be considered for on-going employment and permanent appointment with the Queensland Police Service.** **The core capability...

  • Research Ethics and Governance Officer

    5 months ago

    West Ipswich, Australia Queensland Health Full time

    About the role The Ethics & Governance officer is responsible for the governance of all research activity within the HHS. The role leads, supports, coordinates and managers the West Moreton Hospital and Health Service (WMHHS) Human Research Ethics Committee (HREC) in accordance with organisational goals, National Health and Medical Research Council...

  • Senior Program Manager

    2 weeks ago

    Ipswich, Australia Mercy Community Full time

    About the RoleMercy Community Services is seeking a highly skilled Senior Program Manager to support several programs across the West region, including Family & Child Connect, Family Intervention, and Intensive Family Support.This is a permanent full-time position based in Ipswich, with frequent travel to locations such as Toowoomba and surrounds...