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Operations Manager

2 months ago

Melbourne, Victoria, Australia Talent Nation Group Full time
About the Role

The Operations Manager plays a pivotal role in ensuring the smooth and efficient operation of our organization. This position is responsible for streamlining processes, providing insights into business performance, and contributing to the company's purpose of making a meaningful difference.

Key Responsibilities
  • Business Management
    • Monitor and track key performance indicators to deliver reports on business performance.
    • Prepare business management reports and support quarterly reviews.
    • Develop tools or templates for project implementation.
    • Oversee policy, risk, assets, government tender panel, and membership registers.
  • Supporting Human Resources
    • Assist with administration and onboarding processes.
    • Ensure managers have the resources for performance management.
    • Manage internal training and source external training opportunities.
    • Coordinate activities to support staff performance and well-being, manage leave requests, and conduct exit interviews.
  • Delivering Day-to-Day Business and Team Support
    • Oversee system subscriptions, hardware/software support, and system usage.
    • Handle invoicing and expenses administration.
    • Manage asset and supply procurement and maintain a register of social enterprise and for-purpose suppliers.
    • Support logistics for team meetings, training, and other events.
    • Serve as the main contact for office landlord, maintain the office environment, and support hybrid working.
Requirements

The ideal candidate will have experience in a similar role, with a proven track record of uplifting operational effectiveness through proactive action, systems, process, and innovation enhancements. They will also possess project management experience, including managing resourcing and project budgets, and extensive experience with Microsoft 365 suite and project management tools.

About You

You will be a self-motivated individual with a talent for creating an environment where others perceive things as happening effortlessly. You will find satisfaction in creating meaningful, lasting change and will be eager to tackle the challenges of a growing organization.

What We Offer

As a member of our team, you will have the opportunity to work in a vibrant co-working space, with end-of-trip amenities and excellent collaboration facilities. We offer flexible remote working options, supported by systems that enable adaptability. Our collaborative atmosphere, along with the knowledge that your efforts contribute to meaningful change, makes this role particularly rewarding.